Medical Office Coordinator

4 weeks ago


Jacksonville, Florida, United States Serenity Healthcare Full time
Job Overview

We are seeking a highly organized and compassionate Medical Office Coordinator to provide exceptional patient care and administrative support at Serenity Healthcare. The ideal candidate will serve as the first point of contact for our patients and visitors, ensuring a positive experience through excellent customer service and support.

Key Responsibilities:

  • Update and verify customer information upon each visit.
  • Build rapport with patients by creating a welcoming atmosphere and remembering their names, interests, and stories.
  • Address patient concerns, respect boundaries, and provide sensitive support.
  • Rotate through various office tasks to ensure seamless clinic operations.

Requirements:

  • High School Diploma/GED.
  • Excellent verbal and written communication, and basic math skills.
  • Proven ability to multitask in a fast-paced environment.
  • 1+ year of full-time customer service experience, reception, or personal customer service industry.

About Serenity Healthcare

Serenity Healthcare is a leader in healthcare technology, utilizing advanced medical devices to provide long-term success for patients. Our team is dedicated to helping patients take back their lives with a revolutionary approach to healthcare.

Benefits:

  • Career Advancement Opportunity
  • Medical, Vision, and Dental Insurance (Serenity Covers 90% of your insurance premium)
  • Paid Time Off
  • 10 Major Holidays Off
  • 401k
  • Employee Referral Program


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