Lead Client Accounts Consultant

1 week ago


Orlando, Florida, United States Holland & Knight LLP Full time

Position Overview

We are looking for a Lead Client Accounts Consultant to enhance our team. This role presents a unique chance to thrive in a vibrant and fast-evolving setting while playing a crucial part in the advancement and prosperity of our organization. The position allows for remote work flexibility, with occasional in-office attendance required for team gatherings, events, and training sessions.

The ideal candidate will collaborate closely with our Billing Attorneys and their support staff, acting as a key liaison with clients to address and resolve payment discrepancies, thereby enhancing collection efficiency. Additionally, this individual will partner with the Client Accounts Coordinators and Manager, along with the Financial Applications Trainer, to facilitate staff training.

Key Responsibilities:

  • Engage and communicate effectively with attorneys, support staff, and clients.
  • Promptly and accurately respond to inquiries related to collections.
  • Oversee attorney assignments, particularly for those in leadership roles with significant financial portfolios.
  • Manage the inventory of assigned attorneys, focusing on monitoring and resolving overdue invoices, credit balances, and unbilled work.
  • Conduct comprehensive client outreach through various communication channels to address non-payment concerns.
  • Handle daily collection inquiries from attorneys, support staff, and other team members.
  • Assist in onboarding and training new employees in collaboration with the Client Accounts Coordinators, Manager, and Financial Applications Trainer.
  • Report on delinquent collections and at-risk inventory to leadership.
  • Participate in sessions aimed at process enhancement and improvement.

Qualifications:

  • 5-7 years of experience in a professional setting or 2-3 years as a Client Accounts Specialist.
  • Self-motivated with a strong sense of professionalism.
  • Proven ability to work collaboratively and effectively with colleagues and management.
  • Exceptional organizational, problem-solving, and time management abilities.
  • Strong communication skills, both verbal and written.
  • Excellent interpersonal skills and sound judgment.
  • Proficient in computer applications.
  • Solid understanding of accounting principles.
  • Advanced proficiency in Microsoft Office Suite.

Minimum Education:

  • A Bachelor's degree is preferred, but relevant work experience may be considered as a substitute.

Benefits: We are committed to fostering a work environment that provides individuals with the necessary resources to excel both professionally and personally. Our benefits include generous paid time off, eleven paid holidays annually, leave for bereavement or jury duty, paid parental leave, comprehensive medical, dental, and vision plans, life and disability insurance, tax-advantaged health care accounts, and support services for health and wellness.


  • Lead Audit Consultant

    2 weeks ago


    Orlando, Florida, United States Insight Global Full time

    Position Overview:An esteemed organization is seeking a Lead Audit Consultant. In this capacity, you will collaborate with clients to strategize, implement, and finalize financial audits and statements.Your role will involve leading a team of financial professionals, overseeing the planning, budgeting, and delegation of tasks to ensure client satisfaction...


  • Orlando, Florida, United States Holland & Knight LLP Full time

    Position OverviewWe are looking for a Lead Client Accounts Consultant to become a vital part of our organization. This role presents a unique chance to thrive in a vibrant and fast-evolving workplace while playing a key role in our firm's advancement and prosperity. The position allows for remote work flexibility, with occasional in-office attendance...


  • Orlando, Florida, United States FOUNDRY COMMERCIAL LLC Full time

    Job OverviewAt Foundry Commercial LLC, we are dedicated to delivering exceptional service to our clients by harnessing the skills of talented and driven professionals in the industry. Our culture is vibrant and engaging, fostering an environment where impactful work is both rewarding and enjoyable.Role SummaryThe Senior Accountant is tasked with the...


  • Orlando, Florida, United States Best Buddies Int. Inc Full time

    Senior, Employment Consultant at Best Buddies InternationalBest Buddies International is dedicated to fostering opportunities for meaningful friendships, integrated employment, and inclusive living for individuals with intellectual and developmental disabilities (IDD).Position Title: Senior, Employment ConsultantDepartment: State Operations and...


  • Orlando, Florida, United States Apryse Full time

    This position is tasked with shaping the strategic direction for the organization’s standardization of billing and collections methodologies while collaborating with operational teams in a comprehensive integration of our Salesforce and NetSuite platforms, alongside process enhancements. This is a hands-on managerial role that is highly visible and...


  • Orlando, Florida, United States ServiceNow Full time

    What You Can Anticipate from Us:At ServiceNow, we strive to enhance the work experience for everyone, including our employees. We believe that your optimal performance is achieved when you are living your best life and utilizing your unique skills. Therefore, we are committed to fostering an environment that allows our employees to thrive. Our culture...


  • Orlando, Florida, United States ServiceNow Full time

    What You Can Anticipate from Us:At ServiceNow, we strive to enhance the work experience for everyone, including our employees. We believe that your best contributions arise when you lead a fulfilling life and express your unique abilities. Thus, we prioritize creating an environment that fosters this. Our culture is centered around teamwork, and we aim to...

  • Principal Consultant

    1 month ago


    Orlando, Florida, United States Black & Veatch Full time

    Principal Consultant - Digital GridDate: Aug 6, 2024Location:USCompany: Black & Veatch Family of CompaniesTogether, we own our company, our future, and our shared success.As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents...


  • Orlando, Florida, United States Small Batch Standard Full time

    Position Overview:Join our dynamic team as a Lead Brewery Financial Specialist, working remotely from anywhere in the U.S. We are a premier accounting, tax, and consulting firm dedicated to the craft brewing sector.Our Mission:At Small Batch Standard, we strive to empower craft breweries to enhance profitability and foster meaningful relationships. Our team...


  • Orlando, Florida, United States ServiceNow Full time

    What You Can Anticipate From Us:At ServiceNow, we strive to enhance the work experience for everyone, including our team members. We believe that optimal performance stems from a fulfilling personal life and the expression of individual talents. Therefore, we prioritize creating an environment that fosters this balance. Our culture emphasizes teamwork, and...


  • Orlando, Florida, United States Worth AI Full time

    Job OverviewWorth AI, an innovative software solutions provider, is in search of a dedicated and results-oriented Customer Success Manager. In this pivotal role, you will be instrumental in fostering customer satisfaction and success. Our mission is to transform business decision-making through advanced AI technologies, and as a Customer Success Manager, you...


  • Orlando, Florida, United States RCG Global Services Full time

    OverviewThe Client Relationship Manager plays a crucial role within the commercial division, supporting the Client Partner and acting as the primary owner for designated accounts. This position collaborates with delivery teams to enhance project backlogs, optimize resource allocation, and manage scope alterations to meet client expectations effectively.Key...


  • Orlando, Florida, United States RCG Global Services Full time

    OverviewThe Client Relationship Manager plays a pivotal role within the commercial team, collaborating closely with the Client Partner and taking ownership of designated accounts. This position involves working alongside delivery teams to enhance project backlogs, optimize resource allocation, and manage scope adjustments to meet client expectations...


  • Orlando, Florida, United States Kavaliro Full time

    About the RoleKavaliro is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will be responsible for the day-to-day management of your assigned book of business, working closely with our internal service team, Benefits Consultants, and Client Executives to ensure service deliverables meet and exceed client expectations.Key...


  • Orlando, Florida, United States RCG Global Services Full time

    OverviewThe Client Relationship Manager plays a crucial role within the commercial division, supporting the Client Partner and taking ownership of designated accounts. This position collaborates with delivery teams to enhance project backlogs, optimize resource allocation, and manage scope alterations to meet client expectations effectively. The primary...


  • Orlando, Florida, United States RCG Global Services Full time

    OverviewThe Client Relationship Manager plays a pivotal role within the commercial division, supporting the Client Partner and acting as the primary business steward for designated accounts. This position collaborates with delivery teams to enhance project backlogs, optimize resource allocation, and manage scope adjustments to fulfill client expectations...


  • Orlando, Florida, United States RCG Global Services Full time

    OverviewThe Client Relationship Manager plays a crucial role within the commercial division, supporting the Client Partner and acting as the primary business representative for designated accounts. This position collaborates with delivery teams to enhance project backlogs, optimize resource allocation, and manage scope adjustments to meet client expectations...


  • Orlando, Florida, United States RCG Global Services Full time

    OverviewThe Client Relationship Manager plays a pivotal role within the commercial division, supporting the Client Partner and acting as the primary business steward for designated accounts. This position collaborates with delivery teams to enhance project backlogs, optimize resource allocation, and manage scope adjustments to meet client expectations...


  • Orlando, Florida, United States Holland & Knight LLP Full time

    Position OverviewWe are looking for a Lead Client Accounts Consultant to become a vital part of our organization. This role presents a unique chance to thrive in a vibrant and fast-evolving setting while playing a key role in the advancement and prosperity of our firm. The position allows for remote work flexibility, with occasional in-office attendance...


  • Orlando, Florida, United States Biller Genie Full time

    Job OverviewAre you ready to embark on a journey in the SaaS/Fintech sales arena? Biller Genie is on the lookout for a motivated Business Development Associate who is eager to learn, excels in collaborative environments, and takes ownership of their results.As a rapidly expanding startup, you'll thrive if you possess a natural talent for closing deals, have...