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Patient Intake Coordinator
2 months ago
PrairieCare is a leading psychiatric healthcare system dedicated to providing comprehensive mental healthcare services to individuals and families in the Minneapolis/St. Paul metro area and beyond. With a strong commitment to quality care and a robust benefits package, we offer a supportive work environment that fosters growth and development.
Job SummaryWe are seeking a highly skilled and compassionate Inpatient LADC/Patient Intake Coordinator to join our Central Assessment Team. As a key member of our team, you will play a critical role in ensuring the seamless integration of clinical data and substantiating medical necessity for recommended levels of mental health care. Your expertise in chemical dependency assessments and recommendations will be invaluable in maintaining our referral list and facilitating admission to inpatient care.
Responsibilities- Receive and review referrals from internal providers regarding chemical dependency assessments for current patients
- Meet with current patients who screen positive for needing an assessment and complete a chemical dependency assessment, including assessment, write-up, and recommendations
- Maintain up-to-date recommendation lists for both referrals and recommendations for post-assessment
- Perform patient intake coordinator duties when not engaged in LADC-related activities
- Review, assess, and link callers with information about our services
- Triage crisis calls, assess for safety, and complete safety planning as needed
- Facilitate internal and external referrals for inpatient services
- Consult with physicians and nurses as needed to facilitate referrals into our inpatient services
- Provide effective customer relations pursuant to the policies of PrairieCare
- Provide external referral resources as needed
- Requires a Bachelor's degree in Social Work, Sociology, Psychology, or a closely related human services field
- Licensed as an alcohol and drug counselor in the state of MN (LADC) or ADC-T licensure with a plan for obtaining LADC
- Preferred experience of performing assessments for chemical dependency evaluations of at least 1 year
- Two years of supervised experience in behavioral healthcare is required, meeting the criteria for a mental health practitioner or a license as a Licensed Social Worker (LSW)
- Experience in triage of psychiatric emergencies is preferred
- Knowledge of DSM-5 criteria, possess interviewing and assessment skills, and display a professional attitude in all aspects of performance
- Oriented and educated in gender, cultural differences, and in age-appropriate care for psychiatric and chemical dependency services
- Must possess skills to communicate clearly and effectively with clinicians
- Must have computer skills using Microsoft Office Products, including Word and Outlook
- Must have reliable transportation and telephone
- Ability to smoothly and rapidly shift between dissimilar tasks
- Ability to communicate well both verbally and in writing
- Ability to react quickly and calmly as part of a team to handle volatile and potentially emergency situations
- Ability to make effective decisions while in stressful situations and circumstances
- After training, be able to manage disruptive and explosive patients
PrairieCare is a psychiatric healthcare system experiencing rapid growth in the Twin Cities and southern Minnesota. With multiple sites across the metro, including locations in Rochester and Mankato, PrairieCare has quickly grown to become one of Minnesota's largest providers of mental health services to children, adolescents, adults, and their families.
PrairieCare does not discriminate against any person based on race, color, national origin, disability, or age in admissions, treatment, or participation in its programs, services, activities, or employment. PrairieCare is an Affirmative Action Employer/Equal Opportunity Employer supporting Veterans, Disabled, and other protected individuals and is committed to a diverse workforce. Offers of employment from PrairieCare are conditional and contingent upon successful clearance of all background studies.