Assistant Manager
24 hours ago
The Assistant Manager - Property Operations will assist the Property Manager in overseeing the daily operations of our residential properties. This role requires a team player with strong interpersonal, customer service, and organizational skills who can pay attention to detail.
Key Responsibilities- Assist the Property Manager with the overall operation of the building, including office management and administrative tasks.
- Use property management software to print reports and enter re-certification information.
- Create and maintain tenant files, applicant waiting lists, and transfer lists.
- Assist with paperwork for housing applications and rent collection processes.
- Assist with bank deposits and process invoices for approval.
- Manage the building when the Property Manager is off-site.
- Educate residents about and enforce compliance with regulations, lease provisions, and house rules.
- Address tenant requests and disputes, and respond to building emergencies.
- Support the Property Manager as needed.
- Pleasant and professional manner with a calm disposition.
- Ability to work with people of diverse social, economic, and ethnic backgrounds.
- Ability to work independently and exercise own judgment in problem-solving.
- Good written and verbal communication skills.
- Ability to adjust to changing situations and work under pressure.
- Excellent interpersonal and organizational skills.
- Working knowledge of Microsoft Windows, Word, Excel, Outlook, and property management software.
- Familiarity with low-income/affordable residential property management.
- Prior experience with property management software, such as Yardi Voyager.
- Experience in affordable housing.
- Bilingual preferred but not required.
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