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Assistant Manager

2 months ago

San Francisco, California, United States Chinatown Community Development Center Full time
Job Summary

The Assistant Manager - Property Operations assists the Property Manager in overseeing the daily operations of a residential building. This role involves managing office administration, handling tenant relations, and ensuring the smooth operation of the building.

Key Responsibilities
  • Office Administration:
    • Process applications, maintain tenant files, and update records
    • Assist with paperwork for housing applications and rent collection
    • Manage office supplies and maintain a clean and organized workspace
  • Tenant Relations:
    • Educate residents on building regulations and lease provisions
    • Address tenant requests and resolve disputes in a professional manner
    • Support the Property Manager in maintaining positive tenant relationships
  • Building Operations:
    • Assist with property management tasks, including Yardi software
    • Manage the building when the Property Manager is off-site
    • Ensure the building is maintained in a clean and safe condition
Requirements
  • Education: High School Diploma or equivalent
  • Experience: 2 years of prior experience in residential property management
  • Skills:
    • Excellent communication and interpersonal skills
    • Ability to work independently and exercise judgment in problem-solving
    • Detail-oriented with experience processing paperwork
Preferred Qualifications
  • Familiarity with low-income/affordable residential property management
  • Prior experience with YARDI Voyager
  • Experience in Affordable Housing
  • Bilingual in Chinese (Cantonese or Mandarin) and English