Healthcare Customer Service Representative

1 week ago


St Louis, Missouri, United States Mercy Full time

Full-Time Position: 8:30am - 5pm

Mercy Women's Health Kennerly Clinic

About Us:

At Mercy, we are dedicated to fostering a healing environment through our compassionate approach and outstanding service. Our mission is to create careers that align with the unique talents of individuals, ensuring that your skills and heart are utilized to their fullest potential. We are proud to be recognized by Modern Healthcare Magazine as one of the "Top 100 Places to Work."

Position Overview:

The Patient Service Representative is responsible for performing all administrative tasks within the physician's office. This role includes assisting with various projects as required and reporting directly to the Office Administrator. Responsibilities are carried out in alignment with our mission, values, and service standards.

Key Responsibilities:

  • Greet and check in patients warmly.
  • Review patient charts and registration details for accuracy, including current contact information and insurance data.
  • Handle charge entry and payment collection efficiently.

Qualifications:

  • Education: High School diploma or equivalent is required.
  • Experience: A minimum of one year in a medical office environment is preferred.

Benefits:

We offer a comprehensive benefits package that includes health, vision, and dental coverage from day one, paid time off, tuition reimbursement, and retirement plans with employer matching for eligible employees working 32 hours or more per pay period.

Our Commitment:

At Mercy, we are committed to a supportive community that stands by you through every challenge. You will have the chance to innovate care models and enhance the healthcare experience through advanced technology and new procedures. We are expanding our services to better serve our communities.

Ideal Candidate:

We seek individuals who embody compassion and professionalism. A positive attitude and a strong sense of advocacy align perfectly with our mission. We value collaboration and a willingness to go the extra mile to provide exceptional care. If this resonates with you, we encourage you to consider this opportunity.



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