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Healthcare Customer Service Representative
2 months ago
Full-Time Position
Mercy Women's Health Kennerly Clinic
About Us:
At Mercy, we are dedicated to fostering a healing environment through our compassionate approach and outstanding service. We believe in creating careers that align with the distinct talents of individuals, allowing you to utilize not only your skills but also your passion for helping others. Our commitment to excellence has earned us recognition as one of the "Top 100 Places to Work" by Modern Healthcare Magazine.
Position Overview:
The Patient Service Representative is responsible for performing a variety of administrative tasks within the medical office. This role includes supporting the Office Administrator and assisting with various projects as needed. All duties should be executed in alignment with our mission, values, and service standards.
Key Responsibilities:
- Welcome and check in patients with a friendly demeanor.
- Review patient charts and registration details to ensure accuracy of personal and insurance information.
- Handle charge entry and payment collection efficiently.
Qualifications:
- Education: High School diploma or equivalent is required.
- Experience: A minimum of one year in a medical office environment is preferred.
Benefits:
We provide comprehensive health, vision, and dental coverage from day one, along with paid time off, tuition reimbursement, and retirement plans with employer matching for eligible employees working 32 hours or more per pay period.
Our Commitment:
At Mercy, we are committed to creating a supportive community that stands by you throughout your workday, especially during challenging times. You will have the chance to innovate care models and enhance the healthcare experience through cutting-edge technology and procedures. We are expanding our services to better serve our communities.
Ideal Candidate:
We seek individuals who embody compassion and professionalism. A positive attitude and a strong sense of advocacy align perfectly with our mission. We value collaboration and a willingness to go the extra mile to provide exceptional care. If you resonate with these values, we would love to hear from you.
