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Healthcare Customer Service Representative

2 months ago

St Louis, Missouri, United States Mercy Full time
Position Overview:
As a key member of our healthcare team, you will be responsible for welcoming and assisting patients, whether via telephone or face-to-face interactions.

Your role will include overseeing the waiting area and executing various administrative duties as necessary, all while upholding our core mission, values, and service excellence standards.

Benefits Offered:
  • Consistent performance-based incentives
  • Tuition reimbursement up to $2,000 for educational advancement
  • Comprehensive health, dental, and vision insurance from day one
  • Monthly contribution of $100 for eligible employees enrolled in the Dependent Care FSA
  • Paid parental leave available
  • 401k retirement plan with employer matching
  • Paid time off for community service
  • Attractive salary package
Opportunities for Career Advancement:

Patient Service Representative Qualifications:
  • High school diploma or equivalent required
Preferred Background:
  • One year of relevant experience in a healthcare setting
Advanced Patient Service Representative Qualifications:
  • High school diploma or equivalent required
  • Current Patient Service Representatives seeking advancement must meet both Patient Service Rep and Advanced PR competencies prior to promotion.
Explore more about our organization and career opportunities through our online platforms.

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