Technical Solutions Consultant Lead

2 weeks ago

Atlanta, Georgia, United States Palo Alto Networks Full time
Job Overview

Company Overview

Palo Alto Networks is dedicated to our mission of being the cybersecurity partner of choice, safeguarding our digital existence.

We envision a world where each day is more secure than the last. Achieving these goals is challenging, but we are committed to innovation and transformation in the cybersecurity landscape.

Our approach to work, known as FLEXWORK, allows us to adapt to the evolving needs of our employees, enhancing every aspect of their experience with us.

Your Role

The Solutions Consultant Manager represents a modern evolution of the traditional Sales Engineer Manager role, focusing on how we guide teams to effectively assist our clients in understanding their environments, offering solution insights, and ensuring they realize the value of their investments with Palo Alto Networks.

In this position, you will serve as the technical leader for your District Solutions Consulting team. Collaborating closely with the District Sales Manager, you and your team will foster relationships with clients, aiming to help them identify and mitigate advanced cyber threats. Your expertise will be crucial in advising clients on the optimal applications to deploy from our platform, ensuring they remain at the forefront of cybersecurity.

As the technical leader for your designated area, you will mentor your team to develop innovative technical solutions that secure critical business objectives and maximize the value of their investments with Palo Alto Networks. You will advocate for our leadership in on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner for your clients. Additionally, you will cultivate talent within your team and provide insightful feedback to the product management team regarding new feature requests and product enhancements based on customer interactions.

Your Contributions
  • Recruit and onboard top-tier Solutions Consultants within your territory.
  • Oversee training, mentoring, and performance reviews for your team, ensuring their engagement and success.
  • Assist the field Solutions Consultant team in complex evaluations and problem-solving in challenging customer environments.
  • Lead and coach your team on effective technical validation efforts, ensuring successful outcomes in assigned opportunities.
  • Establish, create, and monitor individual development plans for team members.
  • Collaborate closely with Professional Services, Customer Success, and Specialist teams to ensure comprehensive customer implementation and adoption of solutions.
  • Provide effective technical leadership during customer interactions, sharing security trends and best practices.
  • Drive platformization initiatives within your accounts.
  • Work alongside the Domain Specialist Manager to optimize resource allocation for your projects.
  • Act as a point of escalation, collaborating with pre-sales and post-sales teams to resolve any issues.
  • Build and maintain relationships with key clients to strengthen reference accounts and assist account teams in developing business strategies.
  • Present as an expert to clients at all levels, from technical staff to executive leadership.
  • Discuss competitor offerings and position our solutions as the optimal choice.
  • Collaborate with Product Management, Technical Marketing, and R&D to define requirements and product features based on customer feedback.
  • Expect to travel 50-75% within the region.
  • Partner with your sales counterpart to devise a technical strategy that accelerates growth, identifying key verticals and solutions to focus on.
Your Qualifications
  • Experience as a pre-sales System Engineer Manager.
  • Background as a Senior System Engineer/Specialist.
  • Industry knowledge of security product market trends and awareness of our roadmap and technology developments.
  • Understanding of how to deliver comprehensive security solutions to our customer base.
  • Experience in selling, designing, implementing, or managing solutions such as Network Security, SASE, SaaS, CNAPP, and/or SOC Transformation Technologies.
  • Collaboration with Customer Support functions to ensure successful implementation and adoption of solutions.
  • Strong written and verbal communication skills, along with effective presentation abilities.
  • Quota-driven mindset focused on providing the best solutions as a trusted advisor.
  • Proficiency in English.
The Team

Our Solutions Consultant team collaborates with large organizations globally to protect their digital environments. We educate and empower our clients on their security journey.

Equipped with exceptional systems and tools, our team is dedicated to joint success, with a commitment to supporting each other in solutions selling, learning, and development.

Our Commitment

We are innovators who take risks and challenge the status quo in cybersecurity. Our mission cannot be fulfilled without diverse teams working together.

Palo Alto Networks is an equal opportunity employer, celebrating diversity in our workplace. All qualified applicants will receive consideration for employment without regard to any legally protected characteristics.

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