Senior Solution Consultant
2 weeks ago
Company Overview:
ServiceNow is a pioneering leader in the technology sector, recognized for its innovative AI-driven solutions that enhance operational efficiency. With a diverse clientele, including a significant portion of the Fortune 500, we are committed to transforming the way organizations function. Our cloud-based platform integrates people, systems, and processes, empowering businesses to work smarter and more effectively.
As a vital member of our Solution Consulting team, you will play a crucial role in driving our success by supporting the sales of our Employee Experience, Customer Workflow, and ITX solutions. This position requires a hands-on technical consultant who excels in solution delivery and positioning throughout the sales process.
Key Responsibilities:In this role, you will:
- Act as a technical and domain expert, supporting product sales within a client-facing sales team.
- Conduct discovery workshops to identify customer challenges and deliver product demonstrations that align our solutions with their needs.
- Address product feature and technical inquiries from customers, channel partners, and colleagues.
- Provide insights to product management regarding enhancements that could better meet customer requirements.
- Collaborate with fellow Solution Consultants to share best practices and reusable assets, enhancing team efficiency.
- Stay informed on competitive landscape and market differentiation.
- Participate in marketing initiatives, including executive briefings, conferences, user groups, and trade shows.
To excel in this position, you should possess:
- A minimum of 7 years of experience in pre-sales solution consulting or sales engineering.
- Expertise with the ServiceNow platform or strong technical knowledge of cloud software solutions.
- Experience collaborating effectively with product management, marketing, partners, and professional services.
- Strong territory management skills, including pipeline development and collaboration with sales counterparts.
- Willingness to travel as required.
Work Environment:
We embrace a flexible work culture that fosters trust and adaptability. Our work personas are designed to accommodate various working styles, whether flexible, remote, or in-office.
Equal Opportunity Commitment:
ServiceNow is dedicated to creating an inclusive workplace. We welcome applications from all qualified individuals, regardless of background or identity.
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