Global Student Support Specialist

2 weeks ago


Atlanta, Georgia, United States Herzing University Full time

Position Overview:

The role of the International Student Assistant is essential in providing support to international students at Herzing University. This position requires a commitment to assisting students in navigating their academic journey and ensuring they have the necessary resources for success.

Key Responsibilities:

  • Guide new students on how to access their online classes effectively.
  • Manage the printing and activation of security badges for students, faculty, and staff.
  • Provide troubleshooting and repair services for computers and printers.
  • Assist in configuring scan-to-email and scan-to-folder functionalities.
  • Utilize SCCM for imaging and reimaging desktops for students, staff, and faculty.
  • Set up equipment for new employees.
  • Update computers and simulation equipment in the SimLab.
  • Support technology setup for graduation events.
  • Train new international students on accessing their classes and completing assignments.

Additional Duties:

Other responsibilities may be assigned as needed to support the university's mission.

Qualifications:

  • Must maintain a professional appearance.
  • Demonstrated reliability in adhering to scheduled hours.
  • Compliance with all campus policies for students and employees is required.
  • Must be a current student at Herzing University and maintain good academic standing.

Education and Experience:

  • A High School Diploma or an equivalent international diploma is required.


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