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Global Student Support Assistant

2 months ago

Atlanta, Georgia, United States Herzing University Full time

International Student Assistant - IT

As an integral part of our team, the International Student Assistant will play a crucial role in supporting international students in their academic journey. This position involves:

  • Assisting new students with the login procedures for their courses
  • Issuing and activating identification badges for students, faculty, and staff members
  • Resolving technical issues related to computers and printers
  • Configuring scan-to-email and scan-to-folder functionalities
  • Deploying desktop images for students, faculty, and staff using SCCM
  • Facilitating the setup of equipment for new employees
  • Updating computer systems and SimLab resources
  • Preparing technology for graduation events
  • Providing training for new international students on accessing class materials and assignments

Additional Responsibilities as Assigned

QUALIFICATION REQUIREMENTS

  • Exhibit a professional demeanor
  • Demonstrate reliability in adhering to scheduled hours
  • Comply with campus regulations
  • Be a current student at Herzing University in good academic standing

EDUCATION and/or EXPERIENCE REQUIREMENTS

  • Possess a High School Diploma or an equivalent international qualification