Team Leader

2 weeks ago


Schaumburg, Illinois, United States Primark Full time

Unlock Your Potential as a Team Leader at Primark

At Primark, we're not just looking for leaders - we're looking for game-changers. As a Team Leader, you'll be at the forefront of our retail revolution, driving sales, and inspiring your team to deliver exceptional customer experiences.

What You'll Do

As a Team Leader, you'll be responsible for motivating and coaching your team to achieve results, while maintaining high store standards. You'll lead by example, providing 'in the moment' coaching and training on Primark ways of working, and supporting your team with ongoing feedback.

Key Responsibilities

  • Manage an allocated section of a department, supporting colleagues to create inspiring displays and managing daily task allocation to keep your team engaged.
  • Help other managers with the day-to-day running of the store.
  • Assist with recruitment, on-boarding, and development of Sales Associates while supporting a culture of continuous learning and improvement.
  • Manage the cash lanes and Fitting Room areas as needed.
  • Help with customer feedback and complaints.
  • Manage stock file accuracy and drive improved availability in-store with a consistent focus on size and option control to meet customer demand.
  • Manage all pricing in line with Primark Pricing Principles.

What You'll Get

As a Team Leader at Primark, you'll be empowered to succeed, with a robust onboarding period and the tools you need to excel. You'll enjoy competitive benefits and a work-life balance, because we know your life outside of the store is important.

What We're Looking For

We're looking for a bold team player who can take the reins and lead by example. You'll need:

  • Excellent people skills to serve customers, lead the team, and build credible working relationships with all store colleagues.
  • Strong service focus with experience of delivering excellent customer experience while maintaining high store standards.
  • Good commercial awareness and understanding of local selling patterns.
  • Ability to guide and support a team to achieve results.
  • Nimble and adaptable, with the ability to flex your plans and priorities in a fast-paced environment.
  • Good planning and organizational skills, prioritizing and working within agreed timescales.
  • Experience supporting store management with the protection of people, property, and premises.

Join Our Team

At Primark, we're committed to helping people express themselves and feel a sense of belonging. If you're excited about the opportunity to put your skills to work in a growing global business, apply today and enjoy career growth, our way.

The pay range for this role is: $27.00

This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate's geographic region of work, job-related knowledge, skills, and experience, among other factors.

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law.



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