Customer Engagement Specialist
2 weeks ago
M. Coast is committed to providing the most innovative and memorable client experience in the industry. We unite a variety of products and solutions that empower businesses to establish, manage, and enhance their brand presence. We are currently seeking a motivated and enthusiastic individual to fill the role of Client Support Associate, contributing to our ambitious objectives. The primary responsibility of the Client Support Associate is to elevate awareness of the company and its offerings while delivering clear and consistent messaging to diverse audiences.
This year is poised to be our most successful yet, as we are actively broadening both our client base and our workplace culture. Our Client Support Associate team excels at fostering positivity and inclusivity across departments and with our esteemed clients. Our guiding principle has always been to celebrate our employees' achievements and reward their growth through promotions, competitive compensation, and, most importantly, recognition. If you possess enthusiasm, strong interpersonal skills, and a desire to advance your career with a reputable organization, then the Client Support Associate position may be an ideal fit for you.
Key Responsibilities of the Client Support Associate:
- Engage with prospective customers by informing them about the products and services offered by our clients.
- Develop lasting relationships with clients through effective communication and personal interaction.
- Address inquiries regarding services and highlight the advantages of our brand compared to competitors.
- Participate in regular team meetings with the Client Support Specialist group to devise strategies for meeting customer acquisition targets and sales objectives.
- Attend training sessions on new products, services, or promotional offers to ensure customers receive the most accurate and current information.
- Process customer orders with efficiency and precision.
- 0-2 years of experience in a customer-focused role is preferred.
- High School Diploma or equivalent is required.
- A college degree is preferred but not mandatory.
- Exceptional communication skills are essential.
- Ability to manage multiple responsibilities with adaptability.
- A positive and inclusive workplace culture.
- Opportunities for professional growth and advancement.
- Time off on all major holidays.
- Travel opportunities and company-sponsored events.
- Consistent work schedule and job stability.
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