Client Service Specialist Position
2 weeks ago
Nelnet Business Services (NBS) provides payment technology, education services, and learning management solutions to education and faith-based organizations.
We are seeking a Client Service Specialist to provide comprehensive support to Nelnet Payment Services (NPS) merchants and partners.
This role involves serving as a key contact for merchant inquiries, providing training, reconciliation assistance, troubleshooting, and more.
The specialist will also be responsible for reviewing and verifying merchant processing agreements to ensure compliance and accuracy.
Key Responsibilities:- Review merchant applications for accuracy and completeness
- Configure new merchant accounts with multiple backend systems
- Log and update Salesforce records with accurate account data
- Provide phone support for NPS merchants and customers
Requirements:
- Three years of experience in customer service or new client implementation
- Credit card banking industry experience preferred
Competencies:
- Strong interpersonal and communication skills
- Detail-oriented with creative problem-solving skills
- Ability to work as a team player and establish good rapport with co-workers
- Excellent customer service skills
- Strong computer skills
Benefits:
- Medical, dental, vision, HSA and FSA
- Generous earned time off
- 401K/student loan repayment
- Life insurance & AD&D insurance
- Employee assistance program
- Employee stock purchase program
- Tuition reimbursement
- Performance-based incentive pay
- Short- and long-term disability
- Robust wellness program
Nelnet is an Equal Opportunity Employer and complies with Executive Order 11246.
-
Client Service Specialist
3 weeks ago
Lincoln, Nebraska, United States Nelnet Full timeNelnet Business Services (NBS) is a leading provider of payment technology, education services, and learning management solutions to education and faith-based organizations. As a Nelnet company, we offer a unique culture of service that enables us to form long-lasting and trusted partnerships with our clients.The Client Services Specialist will be...
-
Client Service Specialist I
3 weeks ago
Lincoln, Nebraska, United States Umpqua Bank Full timeAbout Us:Umpqua Bank is a leading western-based regional bank with more than $50B in assets under management. We offer a special brand of relationship banking and provide a culture where associates thrive. Our core values include Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships.About the Role:This position processes a variety...
-
Client Service Specialist I
4 weeks ago
Lincoln, Nebraska, United States Umpqua Bank Full timeAbout the Role:This position processes a variety of customer account transactions quickly, accurately, and confidentially. A client service specialist provides an exceptional banking experience to our customers by building relationships and offering appropriate products and services.Key Responsibilities:Performs cash handling functions (deposits,...
-
Client Onboarding Specialist
4 weeks ago
Lincoln, Nebraska, United States RentVision Full timeClient Onboarding SpecialistWe are seeking a skilled Client Onboarding Specialist to join our team at RentVision. As a key member of our client success team, you will be responsible for guiding clients through the onboarding process, ensuring a seamless transition to our services.Key Responsibilities:Develop and maintain strong relationships with clients to...
-
Travel Nurse RN Psychiatric Specialist
4 weeks ago
Lincoln, Nebraska, United States HealthEcareers - Client Full timeHealthEcareers - Client is seeking a skilled Travel Nurse RN Psychiatric Specialist to join their team in Lincoln, Nebraska.Job DetailsSpecialty: PsychiatricDiscipline: RNDuration: 26 weeks40 hours per weekShift: 8 hours, nightsEmployment Type: TravelAbout the RoleThis is a unique opportunity to work with a reputable healthcare organization, providing...
-
Client Onboarding Specialist
4 weeks ago
Lincoln, Nebraska, United States RentVision Full timeJob DescriptionWe are seeking a highly skilled Client Onboarding Specialist to join our team at RentVision. As a key member of our client success team, you will be responsible for guiding clients through the onboarding process, ensuring a seamless and successful experience.Key Responsibilities:Develop and maintain strong relationships with clients to...
-
Client Technical Support Specialist
3 weeks ago
Lincoln, Nebraska, United States Fiserv Full timeAt Fiserv, we're seeking a skilled Technical Support Specialist to join our team. As a Client Technical Support Specialist, you will be a crucial resource in providing technical support to clients and internal Fiserv associates. Your expertise in Precision core AIX servers and associated peripherals will be instrumental in resolving client issues and...
-
Client Support Specialist
4 weeks ago
Lincoln, Nebraska, United States Infobase Full timeJob SummaryWe are seeking a highly organized and detail-oriented Client Support Specialist to join our team at Infobase. This role plays a crucial part in ensuring the timely and accurate fulfillment of client deliverables across multiple departments.Key ResponsibilitiesCollaborate closely with the customer success team to ensure timely client outreach and...
-
Client Technical Support Specialist
4 weeks ago
Lincoln, Nebraska, United States Fiserv Full timeAbout the RoleFiserv is seeking a highly skilled Client Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing technical support to clients and internal Fiserv associates.Key ResponsibilitiesIndependently handle client calls, issues, and escalations with minimal supervision.Apply strong...
-
Senior Client Services Representative
3 weeks ago
Lincoln, Nebraska, United States Conifer Health Solutions Full timeJob Title: Senior Client Services RepresentativeAt Conifer Health Solutions, we are seeking a highly skilled Senior Client Services Representative to join our team. As a key member of our client services team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring their needs are met.Key...
-
Environmental Services Specialist
4 weeks ago
Lincoln, Nebraska, United States Catholic Health Initiatives Full timeEnvironmental Services SpecialistCatholic Health Initiatives is seeking a skilled Environmental Services Specialist to join our team. As an Environmental Services Specialist, you will be responsible for maintaining a clean and safe environment for our patients and staff. Your duties will include: Cleaning emergency spills and sanitizing and sterilizing...
-
Mental Health Specialist/On-Call Position
4 weeks ago
Lincoln, Nebraska, United States State of Nebraska Full timeAbout the Role:We are seeking a highly motivated and dedicated Mental Health Specialist to join our team at the Lincoln Regional Center. As an integral part of our Behavioral Health Division, you will play a vital role in providing excellent care and services to residents with mental illness.Key Responsibilities:• Work directly with the adult patient...
-
Account Services Specialist II
4 weeks ago
Lincoln, Nebraska, United States Ultimus Fund Solutions, LLC Full timeJob SummaryThe Account Services Specialist II is a key role within our team at Ultimus Fund Solutions, LLC. This position is responsible for providing various transfer agency functions and maintaining accurate records for mutual fund and alternative investment clients. The ideal candidate will have a strong understanding of operational standards, SEC, IRS,...
-
Data Services Specialist
3 weeks ago
Lincoln, Nebraska, United States Intermountain Health Full timeJob SummaryThe Provider Data Services Specialist plays a critical role in supporting the abstraction, auditing, and monitoring of data from various information sources. This position requires the ability to work accurately and efficiently, ensuring that data is up-to-date and compliant with regulatory requirements.Key ResponsibilitiesAbstract, audit, and...
-
Funeral Services Coordinator
4 weeks ago
Lincoln, Nebraska, United States Service Corporation International Full timeJob SummaryWe are seeking a compassionate and detail-oriented Funeral Services Assistant to join our team at Service Corporation International. As a Funeral Services Assistant, you will play a vital role in supporting funeral operations, providing exceptional customer service, and ensuring that our clients receive the highest level of care and respect.Key...
-
Grants Specialist Position
3 weeks ago
Lincoln, Nebraska, United States University of Nebraska Full timeJob Summary:The University of Nebraska is seeking a highly skilled Grants Specialist to join our team. As a Grants Specialist, you will play a critical role in providing grant support in a timely and accurate manner, ensuring compliance with all applicable institutional, state, and federal regulations, policies, and guidelines.Key Responsibilities:Provide...
-
Investment Specialist Trainee
4 weeks ago
Lincoln, Nebraska, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.We're devoted to being a diverse and inclusive workplace for everyone. We hire...
-
Appliance Installation Specialist
4 weeks ago
Lincoln, Nebraska, United States CHHJ LINCOLN, LLC Full timeJob SummaryWe are seeking a highly motivated and customer-focused Appliance Installation Specialist to join our team at CHHJ LINCOLN, LLC. As an Appliance Installation Specialist, you will be responsible for delivering and installing appliances to our clients in a safe and efficient manner. You will also be the last point of contact for our clients, ensuring...
-
Traveling Radiology Specialist
3 weeks ago
Lincoln, Nebraska, United States GetMed Staffing, Inc. Full timeJob Title: Traveling Radiology SpecialistJob Description:We are seeking a skilled Traveling Radiology Specialist to join our team at GetMed Staffing, Inc. As a Traveling Radiology Specialist, you will be responsible for assisting our client with their radiology needs. This is a great opportunity to gain diverse experiences and work with a variety of...
-
Program Specialist
4 weeks ago
Lincoln, Nebraska, United States State of Nebraska Full timeJob Summary: We are seeking a highly motivated and experienced Program Specialist to join our team at the State of Nebraska. As a Program Specialist, you will be responsible for facilitating cognitive-behavioral programs for individuals incarcerated in Nebraska's nine facilities. You will work under the direct supervision of a non-clinical program manager...