Customer Service Specialist

1 day ago


Lincoln, Nebraska, United States Ameritas Full time
About the Role

Ameritas is seeking a highly skilled and motivated Customer Service Specialist to join our team. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our clients, answering their questions, and resolving their issues in a timely and professional manner.

Key Responsibilities
  • Provide exceptional customer service to clients via phone, email, and chat
  • Answer client inquiries and resolve issues in a timely and professional manner
  • Process transactions and respond to client requests
  • Collaborate with internal teams to resolve complex client issues
  • Stay up-to-date on product knowledge and industry trends
Requirements
  • High school diploma or equivalent required
  • 0-2 years of customer service experience required
  • Excellent communication and problem-solving skills required
  • Ability to work in a fast-paced environment required
  • Knowledge of insurance and financial services industry preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

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