Assistant General Manager
4 days ago
About Pastis Miami
Pastis Miami is a high-end restaurant affiliated with STARR Restaurants, offering an exceptional dining experience in a stunning 8,000-square-foot space. The restaurant features a beautiful outdoor area with an enclosed pergola, black locust accents, and a spacious interior with design elements that evoke the original location's charm.
Job Summary
We are seeking a seasoned Restaurant Operations Manager to lead our team and drive excellence in service and operations. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional guest experiences, and maintaining high standards of quality and efficiency.
Key Responsibilities
- Operations Management
- Oversee daily restaurant operations, including front-of-house and back-of-house activities
- Ensure seamless execution of service standards, menus, and promotions
- Monitor and control labor costs, inventory, and supplies
- Team Leadership
- Lead, motivate, and develop a high-performing team of servers, bartenders, hosts/hostesses, and kitchen staff
- Conduct regular performance evaluations, provide feedback, and implement training programs
- Guest Experience
- Ensure exceptional guest satisfaction through attentive service, prompt issue resolution, and proactive communication
- Monitor and address guest feedback, concerns, and complaints
- Business Development
- Develop and implement strategies to increase sales, revenue, and market share
- Collaborate with the marketing team to promote the restaurant and drive business growth
Requirements
- Experience
- Minimum 3 years of management experience in a high-volume, service-driven restaurant
- Skills
- Excellent communication, critical thinking, and decision-making skills
- Proven ability to work well under pressure, adapt quickly to change, and maintain a positive attitude
- Strong leadership, coaching, and mentoring skills
- Experience with labor management, inventory control, and financial management
- Education
- High school diploma or equivalent required; degree in hospitality, business, or related field preferred
What We Offer
- Competitive Compensation
- Competitive base salary and quarterly bonus program
- Benefits
- Medical, dental, and vision benefits coverage
- Paid vacation and sick time
- Professional Development
- Opportunities for career growth and professional development
Equal Opportunity Employer
Pastis Miami is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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