Assistant General Manager

1 day ago


Reston, Virginia, United States Dylan's Candy Bar Full time

Unlock Your Potential as a Sales Leader

In partnership with the General Manager, the Assistant General Manager acts as a key player in driving sales, customer satisfaction, and team productivity. This role ensures seamless store operations, maximizes results, and fosters a positive work environment.

Key Responsibilities:

  • Lead daily store operations, ensuring a clean, stocked, and presentable store
  • Drive key sales metrics, train and develop team members, and maintain store culture
  • Assist with recruiting, hiring, training, and developing employees to meet staffing needs
  • Review goals, expectations, and initiatives for the team, inspiring and leading them to achieve results effectively, timely, and accurately
  • Perform all opening and closing procedures to company standards, following cash handling procedures and issuing register audits
  • Develop team product knowledge skills, remaining aware of current collections and cascading information to the broader team
  • Assist in evaluating performance, providing consistent coaching, and creating action plans for staff development
  • Demonstrate strong business acumen, participating in store forecasts, plans, and budgets
  • Ensure team compliance with company policies, procedures, security guidelines, and expense control

Requirements:

3-4 years of sales management experience preferred, with a Bachelor's Degree in a related field

Ability to lift a minimum of 30lbs and be on your feet for long periods of time

Excellent organizational, decision-making, problem-solving, multi-tasking, follow-up, and team-building skills

Strong interpersonal skills to communicate with confidence to internal and external customers, as well as corporate partners

Willingness to work a flexible schedule, including nights, weekends, and holidays

Financial and Business Acumen: Ability to evaluate financial and business indicators and translate data into actionable information to drive results

An appreciation of Dylan's Candy Bar's unique culture, entrepreneurial attitude, its heritage, and its passion for its unique products



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