General Manager

2 months ago

Reston, Virginia, United States Sterling Personnel Full time
General Manager Job Description

We are seeking a highly skilled and experienced General Manager to lead our Dallas and Reno wholesale and service facilities. As a key member of our team, you will be responsible for overseeing the day-to-day operations of our air filtration service company, ensuring the successful and timely completion of assigned duties, and driving continuous improvement processes.

Key Responsibilities:
  • Manage and oversee the day-to-day operations of an Air Filter Distributor in Dallas, TX and location in Reno, Nevada area, including sales, operations, warehouse management, customer service, human resources, and safety.
  • Develop and implement plans for increased branch profitability and productivity, and drive continuous improvement processes.
  • Process purchase orders, research low stock and receivables, and process branch payables, audit cash drawers and truck metrics, and remain current with warranty processing and follow up quickly on rejections.
  • Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.
  • Maintain inventory accuracy and adequate levels by staying current with cycle counts and physical inventories and keeping dead stock at a minimum while meeting delivery and service expectations of all branch customers.
  • Review P&L, hold safety meetings, security reports, and maintain facility.
  • Complete all tasks on the Branch Manager's monthly/daily checklist of standard work.
  • Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.
  • Maintain a working knowledge of company's benefits and employee handbook policies, and ensure employees are following safety protocols including maintaining an organized and clean work environment.
  • Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.
  • May work outside regular working hours in case of emergencies within the branch as required.
Requirements:
  • Must have run similar P&L for operation minimum $20M in revenue, 20 employees.
  • Experience in customer-facing sales as well as sales to government, universities, independent school districts, contractors.
  • Inventory management.
  • ERP experience in Oracle preferred or similar (SAP, JDA etc).
  • Strong communication, leadership skill set.
  • Be a team player.
  • Multi-site operations.
  • Six sigma, lean certification or experience.
  • Have extensive experience with computers (Microsoft Outlook, Excel, Word, etc).
  • CRM experience.
Pluses but not required:
  • Be a NAFA Certified Air Filter Specialist.
  • Be a NAFA Certified Technician.
  • Have worked for a filter manufacturer, distributor, wholesaler or contractor.
  • Undergraduate degree in business, operations, finance, engineering.
  • Possess knowledge of the air filtration industry.

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