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Hotel General Manager

2 months ago

Reston, Virginia, United States Home2 Suites by Hilton Blacksburg Full time
About This Opportunity

We are seeking a highly skilled and experienced Hotel General Manager to lead our team at Home2 Suites by Hilton Blacksburg. As a key member of our management team, you will be responsible for driving exceptional results and ensuring the highest level of guest satisfaction.

Key Responsibilities
  • Lead and manage a team of hotel associates to achieve exceptional results and guest satisfaction.
  • Develop and implement strategies to drive revenue growth and market share.
  • Manage and maintain accurate financial reporting and compliance.
  • Collaborate with local market experts to stay up-to-date on market trends and opportunities.
  • Develop and implement training programs to enhance associate skills and knowledge.
  • Ensure seamless execution of guest service initiatives and quality standards.
  • Manage and maintain a positive working relationship with guests, groups, and personnel from other departments.
Requirements
  • Minimum of 2+ years of leadership experience in a hotel environment.
  • Similar brand experience preferred.
  • Must be a citizen of this country or possess a valid work permit.
  • Ability to lead Guest Satisfaction Initiatives.
  • Position will be required to work a varied schedule that may include evenings, nights, and weekends.
Preferred Qualifications
  • Experience managing and completing hotel Accounting & HR responsibilities.
  • Track record driving and meeting GSS.
  • Consistently exceed revenue and guest expectations.
  • Ability to manage change effectively.
  • Clear, concise written and verbal communication skills.
  • Ability to sell concepts and ideas to management, peers, and associates.
  • Demonstrate team building experience and lead by example.
  • Participative management style.
  • Proven successful leadership experience.
  • Abilities to inspire, train, and develop people for promotion.
  • Experience training associates.
  • Instill a guest service attitude in all associates with a can-do attitude.
  • Coach associates how to resolve and deescalate conflicts.
Educational Experience
  • BA/BS 4-5 year degree or foreign equivalency.