Technical Support Engineer 3
1 week ago
Technical Support Engineer 3
About the Role:
We are pleased to present an opportunity for a Technical Support Engineer 3 position within the technology sector. This role is ideal for individuals who thrive on technical challenges and possess a strong desire to assist clients. Join a dedicated team committed to delivering exceptional services in a vibrant work atmosphere.
Position Details:
- Non-Driving Role
- Work Schedule: 10am to 7pm / 40 hours per week
- 2-3 years of relevant technical experience required
- Preferred: Strong customer service skills
- Deliver support for software, hardware, and networking across various devices
- Conduct maintenance and provide support for legacy systems
- Install and manage PCs, networks, servers, and peripherals
- Test and validate devices and applications
- Ensure client satisfaction and adhere to Service Level Agreements
As a Technical Support Engineer 3, your role will encompass the installation, diagnosis, and servicing of computer-related products at client locations. You will address product support challenges and engage in a variety of technical tasks. Collaboration with diverse teams will be essential as you leverage your expertise to provide outstanding service to our clients.
Required Qualifications:
- Familiarity with Windows 7, Lenovo Hardware, Apple products, Troubleshooting, Software Installations, and Networking
- Journeyman level position for desktop support technicians
- Utilize personal knowledge to tackle intricate technical challenges
- Compensation: $21.43-$25.00 per hour
- Contract Duration: 9 months
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