Customer-Focused Sales Representative

2 weeks ago


Salisbury, Maryland, United States Tapi USA LLC Full time

Position: Retail Sales Advisor

Company: Tapi USA LLC

Location: Salisbury, Wiltshire

Experience Level: Entry-level

Compensation: OTE 25,000

ABOUT US

At Tapi, we are not just another flooring retailer; we are pioneers in transforming the flooring industry. With over 150 stores and a fleet of mobile showrooms, we are dedicated to providing unparalleled service to our customers. Our commitment to excellence has positioned us as a leader in the UK market, and we are excited to expand our reach.

OUR MISSION

We are passionate about flooring and take pride in delivering exceptional service to every customer. Our team is our greatest asset, and we believe in fostering a collaborative and supportive environment where everyone can thrive.

KEY RESPONSIBILITIES

  1. Collaborate with your store team to create memorable experiences for our customers.
  2. Deliver outstanding customer service by assisting with inquiries, order processing, and resolving any issues that may arise.
  3. Support promotional activities and maintain store organization, reporting to our knowledgeable Store Managers.
  4. Continuously seek innovative ways to enhance our store and service offerings.
  5. Receive comprehensive training on our product range to provide tailored advice to customers.
  6. Learn how to accurately measure and estimate flooring needs to ensure customer satisfaction.

ABOUT YOU

You are a dynamic individual who balances a strong sales orientation with a genuine focus on customer satisfaction. Your enthusiasm and positive attitude make you a pleasure to work with. You are detail-oriented, self-motivated, and always ready to go the extra mile for our customers.

Thriving in a fast-paced retail environment excites you, and you are always looking for ways to improve the customer experience. Join us in our mission to deliver excellence in flooring solutions.

COMPENSATION

We offer a competitive compensation package with an OTE of 25,000, along with opportunities for personal and professional growth.


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