Inside Sales Representative

3 days ago


Salisbury, Maryland, United States Matheson Tri-Gas, Inc. Full time
Job Summary

Matheson Tri-Gas, Inc. is seeking a highly motivated and results-driven Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for managing sales campaigns, assessing customer satisfaction, and working closely with Sales, Corporate Marketing, and Customer Service teams.

Key Responsibilities:
  • Sales Campaign Management: Place outbound calls to schedule appointments with new or existing customers, notify sales of committed appointment times, and follow up with courtesy calls to determine customer satisfaction/needs.
  • Quote and Sales: Provide quotes or complete sales, if campaign appropriate, to directly gain new business.
  • Problem Identification and Communication: Probe and identify problematic situations/opportunities that could protect or yield new business for MTG and communicate the information to the appropriate function for follow-up.
  • Inventory Management: Restock store merchandise as needed, arrange stock on shelves or racks in sales areas, and keep merchandise in order.
  • Customer Service: Manage requests for products, price, and technical information, and assist in warehouse in shipping & receiving, inventory stocking, cleaning, labeling, or other tasks.
  • Showroom Maintenance: Maintain showroom cleanliness by procedures set forth by management.
  • Lead Management: Identify sources of leads and manage the pre-qualification process in collaboration with sales and corporate marketing.
  • Result Tracking: Track the results of outbound campaign efforts.
  • Customer Support: Back up inbound customer service, as needed.
  • Compliance: Comply with all DOT and OSHA regulations, ensure all safety rules are strictly observed, and perform other projects and duties as assigned.
Requirements:
  • Education: High School Graduate with diploma and/or prior experience in outbound calling/inside sales, outside sales, or marketing desirable.
  • Skills: Excellent customer service skills, ability to establish and manage customer relationships, and ability to work independently.

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