Customer Service Liaison

4 weeks ago


Houston, Texas, United States Luxe5 International, Inc. Full time
Job Summary

Luxe5 International, Inc. is seeking a highly skilled Customer Service Coordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, including C-Suite executives, corporate travel departments, and high-profile clientele.

Key Responsibilities:

  • Provide best-in-class service to clients, ensuring their needs are met and exceeded.
  • Communicate effectively with clients, global service partners, and internal departments.
  • Anticipate and resolve potential service failures to mitigate client impact.
  • Conduct pre and post-service calls to ensure client satisfaction.
  • Work flexible hours, including nights, weekends, and holidays.

Requirements:

  • High school diploma or equivalent required; associate's degree or equivalent in a service and/or hospitality field preferred.
  • 2+ years of high-level customer service experience.
  • Travel or corporate aviation industry experience or interest preferred.

Benefits:

  • Paid holidays - 8, including 1 elective.
  • Paid time off - 15 days.
  • Medical, dental, vision insurance.
  • Life insurance.


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