Customer Service Liaison
2 days ago
As a Customer Service Liaison at the Gillman Companies, you will be the face of our service department. Our Service Advisors are the key to our customer satisfaction, and we're looking for a professional with a customer-driven personality to join our team.
On a typical day, you'll greet every customer with a smile and use your exceptional communication skills to understand their repair needs while making them feel confident that these needs will be met.
You'll act as the liaison between the customer and our Service Technicians, ensuring you're keeping the customer up-to-date on repair times, estimates, and when the vehicle is ready for pickup.
Our ideal candidate will have strong upselling skills, be able to provide accurate repair/maintenance estimates, and adhere to policies on vehicle care and operation.
You'll also be responsible for following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pickup.
Other key responsibilities include reviewing and explaining repairs and associated costs with customers, handling minor customer concerns and complaints, and maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards.
The Rewards:
Competitive compensation, a great working environment, and a team of professionals who will support you every step of the way.
Medical, dental, and vision insurance, a 401K retirement savings plan, and discounts on vehicle purchases.
About Us:
The Gillman Companies have been a family-owned and operated group of automobile dealerships since 1938.
We've grown to become one of the largest retail automotive groups in America, with a strong focus on customer satisfaction.
Our team is dedicated to providing exceptional service to our customers, and we're looking for a like-minded individual to join our team.
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States Staff Solve Full timeJob SummaryAs a key member of the Staff Solve team, the Customer Service Liaison will play a vital role in providing exceptional customer experiences. Key responsibilities include:Developing and maintaining strong relationships with customers to understand their needs and preferencesCollaborating with the sales team to ensure timely and accurate proposal...
-
Customer Service Liaison
1 week ago
Houston, Texas, United States Enhance Recruiting Full timeJob DescriptionWe are seeking a skilled Customer Service Liaison to join our team at Enhance Recruiting. This critical role involves managing and communicating with various resources to ensure client and company goals are achieved.Key Responsibilities:Provide internal support and serve as a liaison between the sales team and clients.Support all internal...
-
Customer Service Liaison
6 days ago
Houston, Texas, United States Tad PGS Full timeJob Summary: We are seeking a highly skilled Customer Service Liaison to join our team at Tad PGS. As a key member of our customer service team, you will be responsible for providing responsive and reliable support to internal employees and external customers.Key Responsibilities:Provide customer service and technical support via phone, email, and in-person...
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States AtWork Group Full timeJob Summary:We are seeking a highly skilled Customer Service Liaison to join our team at AtWork Group. As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers through various communication channels. Your primary goal will be to resolve customer inquiries and issues in a timely and professional...
-
Customer Service Liaison
3 weeks ago
Houston, Texas, United States Tad PGS Full timeJob Title: Monitor Recovery RepresentativeWe are seeking a highly skilled and detail-oriented Monitor Recovery Representative to join our team at Tad PGS. As a key member of our customer service team, you will be responsible for providing exceptional support to internal employees and external customers.Key Responsibilities:Provide responsive and reliable...
-
Customer Service Liaison
1 month ago
Houston, Texas, United States Graybar Full timeCustomer Service Representative Job DescriptionAt Graybar, we're seeking a highly skilled Customer Service Representative to join our team. As a key contact and liaison for customers, you will ensure their total satisfaction by providing timely, professional, and courteous support.Key Responsibilities:Ensure every customer experience is top-notch in...
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States Thomas Talent Network Full timeJob SummaryWe are seeking an experienced Customer Service Representative to join our team in Houston, TX. This critical role will manage and communicate with the appropriate resources to ensure client and company goals are achieved as it relates to all aspects of the finished product.Key ResponsibilitiesProvide internal support and serve as a liaison between...
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States Sonic Automotive Full timeCustomer Service LiaisonWe are seeking a highly motivated and organized Customer Service Liaison to join our Team Mancuso Powersports team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide timely and effective communication to customers via phone, email,...
-
Customer Service Liaison
6 days ago
Houston, Texas, United States Sonic Automotive Full timeCustomer Service LiaisonTeam Mancuso Powersports is a group of seven high-volume franchised motorsport dealerships in the Metro Houston area including Harley-Davidson, Indian, Victory and all of the metric brands. We employ enthusiastic, motivated people in Sales, Service, Parts, and Apparel.We're dedicated to guaranteeing our customers receive everything...
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States Clayton Services Full timeCustomer Service Representative Job Description at Clayton Services **Job Summary:** Clayton Services is seeking a skilled Customer Service Representative to join our team in the Greater Houston area. As a Customer Service Representative, you will be responsible for interacting with customers to provide support and information on products or...
-
Customer Service Liaison
5 days ago
Houston, Texas, United States City of Houston Texas Full timeCustomer Service Excellence at the City of Houston TexasHouston Public Library is seeking highly skilled individuals to work as Senior Customer Service Clerks. Successful candidates will possess excellent communication skills, provide exceptional customer service, and thrive in a team-oriented environment.Key Responsibilities:Communicate effectively with...
-
Customer Service Liaison
1 month ago
Houston, Texas, United States Control Devices Full timeJob Title: Customer Service RepresentativeAt Control Devices, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our sales, customer service, and engineering teams, you will play a critical role in ensuring the delivery of customer requests and providing exceptional service to our...
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States Jet Waste Services Full timeJob OverviewJet Waste Services is seeking a highly skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication skills, a strong ability to resolve issues, and a passion for delivering outstanding customer experiences.Key ResponsibilitiesRespond to customer inquiries and...
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States CEVA Logistics Full timeCustomer Service Representative Role at CEVA LogisticsAs a key member of our team, you will be responsible for communicating information to operations and sales personnel on shipments requiring special handling. You will also advise customers, sales personnel, and station management on the current status of all shipments. Additionally, you will respond...
-
Customer Service Liaison
2 months ago
Houston, Texas, United States Builder's Choice Inc Full timeJob DescriptionBuilder's Choice Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our field operations by compiling and maintaining the service and install schedule and resolving issues to internal and external...
-
Customer Service Liaison
2 weeks ago
Houston, Texas, United States CEVA Logistics Full timeCustomer Service Representative at CEVA LogisticsAs a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary focus will be on communicating information to operations and sales personnel regarding shipments that require special handling.Key Responsibilities:Advise customers, sales...
-
Customer Service Liaison
4 weeks ago
Houston, Texas, United States Builder's Choice Inc Full time{"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Builder\u0027s Choice Inc. The ideal candidate will possess excellent communication skills, a positive attitude, and a strong attention to detail.Key ResponsibilitiesProvide exceptional customer service...
-
Customer Service Liaison
1 month ago
Houston, Texas, United States Daikin Full timeCustomer Service RepresentativeAt Daikin, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service to our internal and external customers.Key Responsibilities:Respond to customer inquiries via phone, email, or instant messagingUpdate...
-
Customer Service Liaison
4 weeks ago
Houston, Texas, United States Graybar Full time{"title": "Customer Service Representative", "description": "Key ResponsibilitiesAs a Customer Service Representative at Graybar, you will be the primary point of contact for customers, ensuring their satisfaction and resolving any issues in a timely and professional manner.Provide exceptional customer service, responding to customer inquiries and resolving...
-
Customer Service Liaison
1 month ago
Houston, Texas, United States City of Houston Texas Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative III to join our team at the City of Houston Texas. As a key member of our customer service section, you will be responsible for providing exceptional service to our customers via various channels.Key ResponsibilitiesRespond to customer inquiries and concerns via phone, email, and...