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Human Services Liaison
1 month ago
Job Summary: We are seeking a skilled Human Services Liaison to join our team at United Way of Central New York. As a key member of our organization, you will play a vital role in delivering quality information, referrals, and consultation on health and human services to individuals in need of assistance.
Key Responsibilities:
- Receive and assess incoming calls, emails, and texts from clients, making appropriate referrals to social service agencies and programs.
- Perform follow-up with targeted callers to monitor service delivery and advocate for clients.
- Stay informed on social issues, programs, and changes in services, attending staff meetings, conferences, and workshops to upgrade professional skills.
- Identify and work with key staff at community organizations to ensure delivery of services to clients.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong knowledge of social services and community resources.
About United Way of Central New York: We are a non-profit organization dedicated to improving the lives of individuals and families in our community. We work tirelessly to provide essential services and support to those in need.
