Customer Service Liaison
1 month ago
As a Service and Repair Coordinator at CarMax, you will be responsible for delivering exceptional customer service by acting as a liaison between the customer and retail technician or mechanical associate. Your primary goal will be to ensure that customers receive accurate information and timely updates throughout the service and repair process.
Key Responsibilities
- Meet and greet all service customers in a friendly manner, conveying exceptional customer service skills and empathy throughout the entire customer interaction.
- Assist Service/Customer Operators with incoming service calls when needed.
- Accurately interview and document customer concerns.
- Establish specific call times with each customer to update them on the status of their vehicle and consistently meet those call time commitments.
- Create repair orders and route work to technicians or mechanical associates.
- Obtain accurate estimates and approvals for Extended Service Policy (ESP) claims.
- Consult with customers regarding needed repairs.
- Review repair orders for work performed and accuracy of all labor, parts, and sublet documentation for billing.
- Closely and invoice repair orders.
- Clearly explain and communicate all recommendations/repairs/service/maintenance performed to ensure customer understanding.
- Collect service payments and manage cash, including receiving and counting money.
- Balance a busy workload and properly dispatch work to the appropriate technician/mechanical associate, ensuring all customer concerns are addressed and resolved in a timely manner.
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Customer Service Liaison
4 weeks ago
Houston, Texas, United States Texas Truck Center Full timeJob Title: Customer Service LiaisonAbout the Role:Texas Truck Center, a family-owned and operated business since 1988, is seeking a skilled Customer Service Liaison. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Manage front desk duties, including greeting customers...
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Customer Service Liaison
2 weeks ago
Houston, Texas, United States Signal Crew Comms Full timeJob OverviewWe are seeking a skilled Customer Service Liaison to join our team at Signal Crew Comms, a leading provider of top-tier communication solutions.Based in Houston, TX, we pride ourselves on fostering a collaborative and supportive work environment where every team member is valued and empowered to succeed.
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Customer Service Liaison Specialist
2 weeks ago
Houston, Texas, United States CWF Restoration Full timeJob OverviewWe are seeking a skilled Customer Service Liaison Specialist to join our team at CWF Restoration.
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Customer Service Liaison Manager
11 hours ago
Houston, Texas, United States Unifi Aviation, LLC Full timeJob Title: Customer Service Liaison ManagerAbout the Role:We are seeking a customer service liaison manager to build strong relationships with customers and deliver exceptional service. This role involves reviewing operational reports, ensuring compliance with policies and procedures, and participating in employee relations investigations.Main...
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Customer Experience Liaison
2 weeks ago
Houston, Texas, United States Percepta Full timeAbout PerceptaAs a leading contact center company, we deliver exceptional customer experiences to our clients worldwide. Our values of Culture of Service, Teamwork, Respect, Proactive, Career Growth, Diversity, and Competitive Compensation set us apart from the rest.Job DescriptionWe are seeking a highly skilled Customer Experience Liaison to join our team...
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Customer Service Liaison
2 weeks ago
Houston, Texas, United States Posigen Full timeAssume a key role in ensuring customer satisfaction at Posigen. As a Customer Experience Specialist, your primary responsibility is to provide exceptional service to our customers through various communication channels. Key Responsibilities:Answer customer inquiries regarding contractual obligations, system performance, and maintenance.Receive and respond to...
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Customer Service Liaison
4 weeks ago
Houston, Texas, United States Domino's Corporate Full timeJob Responsibilities:As an Assistant Manager at Domino's Corporate, you will be responsible for overseeing daily operations, managing inventory and cash control, and ensuring excellent customer service. Your leadership skills will be key in motivating and developing your team, while maintaining a positive and productive work environment.What We Offer:A...
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Human Services Liaison
3 weeks ago
Houston, Texas, United States United Way of Central New York Full timeJob Summary: We are seeking a skilled Human Services Liaison to join our team at United Way of Central New York. As a key member of our organization, you will play a vital role in delivering quality information, referrals, and consultation on health and human services to individuals in need of assistance.Key Responsibilities:Receive and assess incoming...
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Food Service Industry Technical Liaison
2 weeks ago
Houston, Texas, United States Royalty Staffing Full timeOur organization, Royalty Staffing, is seeking an experienced Food Service Industry Technical Liaison to join our team in a Technical Services role. This critical addition will partner closely with customers, providing technical assistance to the internal Paperboard segment.About the RoleThis highly visible position requires exceptional communication skills...
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Customer Service Professional
2 weeks ago
Houston, Texas, United States Service Experts Full timeJob OverviewThe Customer Service Specialist role at Service Experts is a full-time, regular position that requires exceptional customer service skills and the ability to work effectively in a fast-paced environment. This position handles customer inquiries, resolves issues, and provides excellent customer service to ensure customer satisfaction.Estimated...
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Insurance Account Liaison
1 week ago
Houston, Texas, United States Chase LaGarde - State Farm Agent Full timeJob OverviewWe are seeking a skilled Insurance Account Liaison to join our team at Chase LaGarde - State Farm Agent. As an Insurance Account Liaison, you will be responsible for building and maintaining strong relationships with our customers, providing exceptional customer service, and promoting the growth of our business.CompensationThe estimated salary...
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Houston, Texas, United States AccentCare, Inc. Full timeClinical Liaison Sales LVN Job SummaryAt AccentCare, Inc., we are dedicated to providing exceptional at-home health services. As a Clinical Liaison Sales LVN, you will play a vital role in coordinating these services by building relationships with patients, healthcare facilities, and internal teams.**Key Responsibilities:**Meet with patients in hospitals or...
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Key Account Liaison
1 week ago
Houston, Texas, United States Crane Cartage & Freight Full timeJob OverviewWe are seeking an experienced Key Account Liaison to join our team at Crane Cartage & Freight. As a Key Account Liaison, you will be responsible for providing exceptional client service and ensuring the smooth operation of our account management processes.ResponsibilitiesClient Communications: You will be the primary point of contact for key...
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Hospice Liaison Outreach Specialist
2 weeks ago
Houston, Texas, United States ECare Medical Group Full timeAbout ECare Medical GroupWe are a dynamic healthcare organization seeking a skilled Hospice Liaison Outreach Specialist to join our team. This role is an excellent opportunity for individuals who are passionate about creating awareness of long-term care services and building strong relationships with referral sources.About the RoleAs a Hospice Liaison...
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Customer Experience Liaison
2 weeks ago
Houston, Texas, United States Advancial Federal Credit Union Full timeAbout Us: Advancial Federal Credit Union is a leading financial institution committed to providing exceptional service to its members. As a key member of our team, you will be responsible for delivering outstanding customer experiences in our West Houston branch.Job Summary: We are seeking an experienced and highly skilled Member Services Representative II...
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Customer Sales Development Specialist
1 week ago
Houston, Texas, United States Gordon Food Service Full timeWe are excited to offer a career opportunity as a Customer Sales Development Specialist with Gordon Food Service. As a valued member of our team, you will play a key role in developing and maintaining strong relationships with our customers, helping them achieve their goals and objectives.About UsGordon Food Service has been delivering excellence, expertise,...
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Professional Sales Liaison
2 weeks ago
Houston, Texas, United States Massage Heights - Town & Country Full timeAt Massage Heights - Town & Country, we're seeking a highly motivated and customer-focused Professional Sales Liaison to join our dynamic team.About the RoleThis is a fantastic opportunity for individuals who are passionate about delivering exceptional service and driving sales growth. As a key member of our front desk team, you will play a vital role in...
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Patient Care Liaison Specialist
2 weeks ago
Houston, Texas, United States Better Living Health & Community Services Full timeBetter Living Health & Community Services is a leading provider of health solutions dedicated to enhancing the quality of life for individuals in our community.Key ResponsibilitiesWe are seeking a highly skilled Patient Care Liaison Specialist to join our team, who will respond to customer inquiries via phone and in-person with professionalism and...
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Business Development Liaison
2 weeks ago
Houston, Texas, United States Houston Consumer Connect Full timeWe are seeking a skilled Business Development Liaison to foster lasting relationships with clients and provide exceptional customer service at Houston Consumer Connect. The ideal candidate will be highly communicative, charismatic, and passionate about building connections.Responsibilities include:Maintaining and establishing business relationships with...
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Senior Customer Liaison
3 weeks ago
Houston, Texas, United States Watco Companies L.L.C. Full timeJob SummaryWe are seeking a highly skilled Account Manager to join our Import team at Watco Companies L.L.C. The ideal candidate will possess excellent communication and organizational skills, with the ability to build strong relationships with customers and drive account growth.Key ResponsibilitiesFacilitate daily transactions and coordinate with customers...