Chief of Parking Operations

2 weeks ago


Hanover, New Hampshire, United States Dartmouth College Full time
Position Overview

Role Summary:
The Chief of Parking Operations is responsible for overseeing the comprehensive management of parking and transportation services. This role involves the development and execution of a strategic parking and transportation framework that aligns with institutional goals and addresses the needs of the community, ensuring a focus on service excellence, sustainability, and accessibility.

Key Responsibilities:
  • Leadership and Management: Direct and manage a team of professional staff, ensuring effective training, supervision, and performance evaluation to enhance operational efficiency.
  • Strategic Planning: Formulate and implement policies and procedures for parking and transportation, ensuring compliance with relevant regulations and standards.
  • Financial Oversight: Prepare and manage the departmental budget, monitor financial performance, and ensure cost-effective operations.
  • Data Analysis: Collect and analyze operational data to inform decision-making and improve service delivery.
  • Customer Engagement: Foster positive relationships with stakeholders, addressing inquiries and resolving issues related to parking and transportation services.

Qualifications:
  • A Bachelor's degree in public administration, transportation, or a related field.
  • A minimum of six years of relevant experience, including at least two years in a leadership capacity.
  • Strong organizational and communication skills, with a proven ability to manage multiple projects and priorities.
  • Proficiency in standard business software and the ability to adapt to new technologies.
  • A valid driver's license and compliance with safety policies.

Preferred Attributes:
  • Commitment to sustainable transportation practices.
  • Experience in financial management and reporting.
  • Ability to negotiate effectively and resolve conflicts.
  • Dedication to fostering an inclusive and diverse work environment.

Work Environment:
This position requires a commitment to maintaining a culture of respect and inclusion, ensuring that all team members feel valued and supported. The Chief of Parking Operations will play a vital role in promoting a positive workplace culture that reflects the values of the institution.

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