Chief Telecommunicator

Salary:
We are looking for a Senior Telecommunication Supervisor to play a key role in our organization. In this position, you will manage a team of Telecommunicators, guiding their daily activities and ensuring operational efficiency. Your responsibilities will include responding to patient inquiries and maintaining focus within the team. You will also handle various administrative tasks through both telephonic and electronic means to support the seamless operation of our medical facility.

Key Responsibilities:

• Handle incoming calls from patients, healthcare providers, insurers, and vendors
• Register new patients and update existing patient information
• Coordinate with insurance companies to ensure accurate billing
• Engage with physicians or specialists regarding patient treatment
• Maintain precise patient medical records
• Deliver outstanding customer service

Required Qualifications:

• Prior experience in primary care or related medical fields
• Knowledge of medical software (experience with eClinical Works is advantageous) and equipment
• Ability to establish rapport with patients
• Strong analytical and problem-solving abilities
• Capacity to excel in a dynamic work environment
• Excellent organizational skills

We are an Equal Opportunity Employer. Our workplace is drug-free, and we conduct pre-employment drug screenings.