Service Coordinator

1 week ago


Ridgefield, Connecticut, United States BMW of Ridgefield Full time

Join Our Team at BMW of Ridgefield

We are proud to offer a dynamic and supportive work environment that fosters growth and development for our employees. As a Service Receptionist, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Client Service: Greet clients entering the service area, field their requests, and provide timely resolutions to their concerns.
  • Administrative Support: Manage receipts and cash transactions, file and report on various tasks, and provide support to management as needed.
  • Communication: Develop and maintain effective communication with clients, colleagues, and management to ensure seamless service delivery.
  • Team Collaboration: Work collaboratively with our team to achieve exceptional customer satisfaction and support.

Requirements:

  • Education: Associate's degree; Bachelor's degree a major plus.
  • Customer Service Skills: Excellent customer service skills, with a focus on providing timely and effective resolutions to client concerns.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with clients, colleagues, and management.
  • Technical Skills: Proficient in basic computer skills, with the ability to learn and adapt to new software and systems.
  • Professionalism: Maintain a professional dress code and demeanor at all times.

What We Offer:

  • Competitive Compensation: Competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career advancement and professional growth.
  • Supportive Work Environment: A dynamic and supportive work environment that fosters growth and development.


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