Home Health Aide Supervisor
1 week ago
RVNAhealth is seeking a highly skilled and compassionate Home Health Aide Supervisor to join our team. As a key member of our StayingWELL team, you will be responsible for providing assessment visits in clients' homes, developing appropriate plans of care, and supervising Aides as needed.
Key Responsibilities- Meet with new clients to review agreements and establish care plans
- Review and update care plans as needed, based on client changes and needs
- Determine and communicate with Client Services Coordinators the skills/criteria necessary for a positive Client/Caregiver match
- Communicate changes in care plans/client needs with clients and/or family members
- Receive and act to resolve complaints made by patients/families regarding care or services received
- Identify and manage high-risk clients, referring to home health and hospice as needed
- Provide exceptional customer service to clients and caregiver staff, responding to issues and requests in a timely and professional manner
- Cover for other HHA Supervisors in their absence
- Perform other duties as requested by Director
- Provide new hire orientation and competency testing on a rotational basis
- Assess and update orientation agenda as needed, per changing regulations and/or RVNAhealth policies
- Provide and/or assist with monthly aide in-services/continuing education programs
- Provide in-person or phone orientation to caregivers on first-time visits with clients
- Carry out disciplinary action for caregivers as needed
- Provide routine supervision of aide staff in clients' homes
- Current RN/LPN license in the State of Connecticut preferred
- Private Duty: 1 year preferred
- Management Experience
- Must have reliable transportation
- Must be organized and detail-oriented
- Able to communicate clearly with patients, families, visitors, leadership, and others
- Able to teach patients and families in accordance with the nursing plan of care
- Knowledgeable about reimbursement sources, Medicare regulations, licensing laws, and accreditation standards
- Competent computer skills
- Current CPR certification
- Must be able to travel to, enter, and function in the homes/facility of any patient to assess and provide care to all patients
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