Home Health Aide Supervisor

1 week ago


Ridgefield, Connecticut, United States RVNAhealth Full time
About the Role

RVNAhealth is seeking a highly skilled and compassionate Home Health Aide Supervisor to join our team. As a key member of our StayingWELL team, you will be responsible for providing assessment visits in clients' homes, developing appropriate plans of care, and supervising Aides as needed.

Key Responsibilities
  • Meet with new clients to review agreements and establish care plans
  • Review and update care plans as needed, based on client changes and needs
  • Determine and communicate with Client Services Coordinators the skills/criteria necessary for a positive Client/Caregiver match
  • Communicate changes in care plans/client needs with clients and/or family members
  • Receive and act to resolve complaints made by patients/families regarding care or services received
  • Identify and manage high-risk clients, referring to home health and hospice as needed
  • Provide exceptional customer service to clients and caregiver staff, responding to issues and requests in a timely and professional manner
  • Cover for other HHA Supervisors in their absence
  • Perform other duties as requested by Director
Management Responsibilities
  • Provide new hire orientation and competency testing on a rotational basis
  • Assess and update orientation agenda as needed, per changing regulations and/or RVNAhealth policies
  • Provide and/or assist with monthly aide in-services/continuing education programs
  • Provide in-person or phone orientation to caregivers on first-time visits with clients
  • Carry out disciplinary action for caregivers as needed
  • Provide routine supervision of aide staff in clients' homes
Qualifications
  • Current RN/LPN license in the State of Connecticut preferred
  • Private Duty: 1 year preferred
  • Management Experience
  • Must have reliable transportation
  • Must be organized and detail-oriented
  • Able to communicate clearly with patients, families, visitors, leadership, and others
  • Able to teach patients and families in accordance with the nursing plan of care
  • Knowledgeable about reimbursement sources, Medicare regulations, licensing laws, and accreditation standards
  • Competent computer skills
  • Current CPR certification
  • Must be able to travel to, enter, and function in the homes/facility of any patient to assess and provide care to all patients

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