Salon Operations Coordinator

1 week ago

Ridgefield, Connecticut, United States Whip Salon Full time
Job Overview

Position Summary

We are looking for a dedicated Full-Time Salon Operations Coordinator to become a part of our dynamic team. This role is essential in supporting the Salon Manager and ensuring the smooth operation of our salon environment. The ideal candidate will possess a proactive attitude, a strong sense of motivation, and a consistently positive demeanor. A passion for the beauty industry and prior experience in a salon setting are highly valued.

Whip Salon is a contemporary, full-service salon chain with multiple locations. We pride ourselves on delivering exceptional service, showcasing talented stylists, and maintaining a modern, inviting atmosphere. Our brand is recognized for its stylish approach, ease of online scheduling, and commitment to quality and value.

Key Responsibilities:

  • Become proficient in the salon's POS system to manage appointments effectively.
  • Handle cash management, including secure cash counts and bank deposits.
  • Greet clients warmly and provide refreshments as needed.
  • Respond to phone calls and emails promptly.
  • Assist in promoting product sales.
  • Oversee inventory orders to ensure adequate supply levels.
  • Coordinate with stylists to maintain timely service for clients and manage expectations.
  • Communicate pricing details clearly to clients.
  • Ensure exceptional customer service, consistently exceeding client expectations.
  • Support marketing initiatives and social media efforts to enhance stylist visibility.
  • Maintain cleanliness and organization throughout the salon, including restrooms and work areas.
  • Assist with cleaning and laundry tasks.
  • Perform additional errands as required.
  • Keep the Salon Manager informed of important updates via communication channels.

Compensation and Benefits:

  • Hourly wage ranging from $18 to $20, based on experience, with opportunities for career advancement.
  • Weekly pay via direct deposit.
  • Paid time off.
  • Eligibility for a 401(k) plan after three months of employment.
  • A supportive, inclusive, and enjoyable work environment.
  • Education reimbursement for professional development.
  • Complimentary lunches on designated days.
  • Discounts on salon services and products.

Qualifications:

  • Enthusiastic and approachable personality.
  • Ability to work collaboratively in a team setting.
  • Dependable and consistent work ethic.
  • Willingness to learn and adapt.
  • Minimum of one year of experience in a fast-paced customer service or hospitality role.
  • Capability to thrive in a dynamic environment.
  • Strong multitasking skills and adaptability to changing priorities.
  • Ability to promote products effectively to clients.
  • Composure in high-pressure situations.
  • Flexible availability to meet salon demands.
  • Genuine interest in the beauty industry and enhancing client experiences.

Work Location: In-person

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