Operations Manager

1 day ago


Pigeon Forge, Tennessee, United States Hard Rock International Full time
Job Title: Operations Manager

At Hard Rock International, we are seeking an experienced Operations Manager to join our team. As an Operations Manager, you will be responsible for overseeing the day-to-day operations of our cafes, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities:
  • Manage departmental P&L expense lines as designated by the General Manager.
  • Support cafe senior leadership in upholding all brand standards and core values.
  • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Lead and motivate a team of hourly staff members to deliver exceptional customer service.
  • Partner with cross-functional teams to drive business growth and improve customer satisfaction.
Requirements:
  • 3+ years of experience in an Operations Managerial role with high volume exposure in a casual-themed, full-service restaurant.
  • Excellent communication and leadership skills.
  • Ability to learn and bring "out of the box" ideas to the team.
  • Strong problem-solving skills and ability to diagnose and implement solutions.
What We Offer:
  • A dynamic and fast-paced work environment.
  • Opportunities for career growth and professional development.
  • A competitive salary and benefits package.
  • A fun and supportive team environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced Operations Manager looking for a new challenge, please submit your application today.


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