Aquatic Services Coordinator
7 days ago
**Job Summary:**
As a Lead Lifeguard at MGM Resorts International, you will play a critical role in ensuring the safety and satisfaction of our guests. We are seeking a highly motivated and experienced lifeguard to oversee the pool staff and maintain a safe and enjoyable environment for our guests.
**Key Responsibilities:**
- Oversee the pool staff to ensure they meet safety standards, provide excellent service, maintain cleanliness, and create a welcoming ambiance.
- Ensure the staff is providing safety by monitoring the water and deck areas and responding to emergency situations, adhering to company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the property.
- Report all guest and employee incidents/accidents to a supervisor.
- Ensure the staff is proactively greeting and interacting with guests.
- Assist guests with poolside needs, including seating, towels, hours of operation, ADA requirements, amenities, directions, and other needs.
- Respond and resolve guest needs in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties.
- Supervise the completion of daily pool set-up and breakdown needs, cleaning, linen distribution, and maintaining attentiveness to the environment to enhance guest experience.
**Requirements:**
- One (1) year lifeguard experience.
- At least 18+ years old.
- Capable of enduring extreme outdoor temperatures, both hot or cold.
**Certifications, Licenses, Registrations:**
- Lifeguard/First Aid/CPR.
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