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Electrochemistry Sales Specialist

2 months ago


West Lafayette Indiana, United States Inotiv Full time

Position Overview:


This position entails comprehensive oversight of sales, marketing, and technical assistance for our electrochemistry product offerings across the western United States.

The ideal candidate will possess a robust foundation in both theoretical and practical electrochemistry, enabling them to effectively comprehend and meet the essential needs of researchers in academic institutions, industrial research and development, national laboratories, and research facilities.

This role is ideally suited for an individual with exceptional communication abilities, capable of conducting virtual meetings, field demonstrations, educational workshops, and software training sessions focused on electrochemistry.

Moreover, the position requires a genuine interest in customer engagement and relationship building to enhance marketing efforts and product promotions.


Key Responsibilities:


The chosen candidate will be assigned a diverse array of objectives that will serve as key performance indicators for business expansion in the designated region.

A successful candidate will demonstrate progress in each of these KPIs compared to previous years:
Year-over-Year growth in total electrochemistry sales revenue and instrument/unit count

Win-loss ratio and opportunity closing rate

Sales forecast accuracy

New opportunities and accounts established in the region

Revenue generated from competitive, returning, and new accounts

Gross profit margins and average discounts provided


The candidate will be tasked with identifying new leads and accounts within academia, industry, and emerging startups, while also fostering long-term relationships and partnerships to cultivate a loyal customer base in the area.

A successful candidate will proactively seek out these new opportunities through effective travel and territorial coverage.


While all sales specialists at Inotiv participate in various national marketing events, we are in search of an independent thinker who can co-organize regional activities (such as webinars, workshops, student chapters, and electrochemistry schools).

This role also necessitates a candidate capable of delivering application-based post-sales support, including installations, software training, troubleshooting, and module upgrades.

Finally, all sales specialists are responsible for submitting monthly and quarterly sales analysis reports to management.

An ideal candidate will also provide insights on marketing trends, competitive intelligence, and any necessary modifications to our products in terms of pricing and specifications.


Qualifications:
A sales specialist at Inotiv is dedicated to delivering high-quality service tailored to each customer's needs.

We train our team members to adopt a customer-centric approach, emphasizing 'active listening' and asking pertinent questions to fully understand customer requirements.


Once a clear understanding is established, the candidate will provide meaningful solutions in a prompt, clear, and concise manner.


Timely generation of quotes with detailed descriptions and customized proposals is a priority for both our customers and our sales specialists.


Being a collaborative team player and practicing respectful communication with internal teams such as client support, shipping, inventory, product development, and marketing is essential.

Utilizing negotiation skills to create mutually beneficial situations while maintaining profit margins and discounts is expected. We aim for our sales specialists to ensure a seamless and hassle-free purchasing experience for customers.

Our entire sales team actively engages in trade shows, conferences, student chapters, educational schools, and workshops on a national scale. Occasionally, they will set up and manage exhibit booths along with demo inventory.


Lastly, on a monthly and quarterly basis, we expect every sales specialist to deliver a comprehensive report on regional sales revenue, analyzed with logical reasoning, charts, and trends for future enhancements in pricing, specifications, and configurations.


Inotiv is a contemporary drug discovery and development organization where we strive for excellence in an industry abundant with opportunities.

Together, we confront challenges and achieve success in delivering world-class drug discovery and development solutions that positively influence the health and well-being of individuals globally.

We offer opportunities for everyone at all stages of their careers, recognizing that each individual's unique skill set contributes to our collective efforts.

If you possess the talent and ambition to enhance the quality of life for others, we have the career opportunities to facilitate that impact.

Join us in championing research and science to improve the health and well-being of people worldwide.

Inotiv is an Equal Opportunity Employer.

We are committed to providing fair and equal employment opportunities to all individuals, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law.

This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.