Order-to-Cash Specialist
2 weeks ago
Position Overview:
We are looking for a Business Data Analyst who possesses a strong background in data analysis, particularly in finance and demand planning, to enhance the Order-to-Cash (OTC) process and evaluate customer behavior. Our team thrives on collaboration, aiming for excellence and impactful results.
Key Responsibilities:
- Act as the primary contact for analytical inquiries related to our partners in the wholesale and specialty pharmacy sectors.
- Deliver actionable insights and business intelligence to support effective decision-making aligned with daily OTC operations.
- Facilitate team activities and management requests by providing critical information that supports the customer experience and OTC functions.
- Collaborate with various departments, including Finance, Accounts Receivable, and Commercial Analytics, to foster planning solutions and enhance trade efficiencies.
- Generate insights related to Specialty Pharmacies and Distributors, advancing trade analytics reporting and optimizing data resource utilization.
- Manage business priorities and expectations regarding deliverables and continuous improvement initiatives.
- Prepare and analyze reports to identify variances and trends, partnering with business stakeholders to explain discrepancies.
- Work with technical teams to identify dependencies, design reporting solutions, and coordinate deliverables toward shared objectives.
Operational Oversight:
- Communicate strategic priorities and assist in resolving tactical challenges that hinder business performance.
- Monitor transactional backlogs and risk areas, proactively planning for mitigation.
- Ensure compliance with policies and procedures, maintaining accurate execution standards.
Performance Management:
- Prepare and review analytics to assess the effectiveness of operational strategies.
Qualifications:
- Doctorate degree or equivalent experience.
- Master's degree with 1 year of relevant experience.
- Bachelor's degree with 3 years of relevant experience.
- Associate's degree with 8 years of relevant experience.
- High school diploma/GED with 10 years of relevant experience.
- Experience in analytics, forecasting, or strategy roles, preferably within the healthcare, biotech, or pharmaceutical sectors.
Preferred Skills:
- Familiarity with Good Documentation Practices (GDP).
- Proficient analytical and software skills for data analysis.
- Ability to interpret large datasets from various sources.
- Experience with data visualization tools such as PowerBI or Tableau.
- Strong verbal and written communication skills, with a proven ability to collaborate across diverse stakeholders.
- Excellent problem-solving skills and a client-focused mindset.
- Strategic thinking capabilities to support critical business decisions.
- Self-motivated and enthusiastic, with a strong drive to solve problems effectively.
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