Front of House Associate

2 days ago


Frederick, Maryland, United States InsideHigherEd Full time
Job Summary

This role supports the Arts Center programs and the strategic operation of the Studio and JBK Theaters. The Front of House Associate assists the Arts Center Director with the execution of events, requiring the ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace.

Key Responsibilities
  • Monitor the lobby and house during events at the JBK Theater and Studio Theater.
  • Assist patrons with locating the theatre, bathrooms, etc.
  • Operate Box Office software to sell tickets and check in patrons.
  • Ensure that patrons, renters, and guests follow FCC policies.
  • Perform record keeping tasks as directed.
  • Perform other duties as assigned.
Requirements
  • High School Diploma
  • Prior employment, volunteer, or internship
  • Ability to work with technology such as online ticketing platforms, scheduling tools, and Microsoft Office Suite
Preferred Qualifications
  • Associate or Bachelor Degree
  • Experience in customer service
  • Experience with live events
Company Information

Frederick Community College is an equal opportunity employer and values campus diversity in students and staff. We encourage members from historically under-represented groups to apply.



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