Customer Experience Liaison

2 days ago


Fort Worth, Texas, United States Cottonwood Residential Full time
{"title": "Customer Experience Specialist", "description": "Unlock Your Potential as a Customer Experience Specialist

Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Customer Experience Specialist at Cottonwood Residential, you will be the face of our community, ensuring that every resident and prospect feels welcome and valued.

Key Responsibilities:
  • Provide top-notch customer service, responding to inquiries and resolving issues in a timely and professional manner
  • Work closely with residents and prospects to understand their needs and preferences, tailoring the customer experience to meet their individual expectations
  • Collaborate with the community team to plan and execute events and activities that foster a sense of community and belonging
  • Ensure that all apartments are ready for viewing and that the community is maintained to the highest standards
  • Develop and maintain relationships with vendors and partners to ensure seamless service delivery
What We Offer:
  • A competitive base pay and quarterly bonus structure
  • A comprehensive benefits package, including health, vision, dental, life, and disability insurance
  • A generous 401(k) and HSA company match
  • Paid time off and 9 paid holidays

Cottonwood Residential is a dynamic and innovative company that is redefining the customer experience in the apartment management industry. As a Customer Experience Specialist, you will have the opportunity to make a real impact and contribute to our mission of delivering exceptional service to our residents and prospects.

", "company": "Cottonwood Residential"}

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