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Customer Service Liaison

2 months ago

Fort Worth, Texas, United States Elite Staffing Company Full time

Customer Service Representative Job Description

**Job Summary:**

Elite Staffing is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

**Key Responsibilities:**

* Provide timely and effective responses to customer inquiries and concerns
* Resolve customer complaints and issues in a professional and courteous manner
* Maintain accurate records of customer interactions and issues
* Collaborate with internal teams to resolve customer issues and improve customer experience
* Stay up-to-date on product knowledge and company policies to provide accurate information to customers

**Requirements:**

* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Excellent problem-solving and conflict resolution skills
* Ability to maintain confidentiality and handle sensitive information
* Strong technical skills and ability to learn new systems and software

**Work Environment:**

* Monday-Friday, 8am-5pm
* $22/hour
* Long-term opportunity

**About Elite Staffing:**

Elite Staffing is an equal opportunity employer committed to diversity and inclusion. We are proud to offer a positive and supportive work environment that values our employees' contributions and well-being.

**Language:**

en-US