Customer Service Liaison
3 days ago
**Job Summary**
We are seeking a highly skilled and motivated Customer Service Liaison to join our team at Performancereview. As a key member of our business development team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded.
**Key Responsibilities:**
- Develop and implement effective strategies to improve client satisfaction and retention
- Collaborate with cross-functional teams to identify and address client needs and concerns
- Provide exceptional customer service and support to clients, responding to inquiries and resolving issues in a timely and professional manner
- Work closely with business development representatives to identify new business opportunities and develop sales strategies
- Conduct regular progress updates and reports to management and clients
**Requirements:**
- Bachelor's degree in Business Administration, Marketing, or a related field
- Minimum 2 years of experience in customer service, sales, or a related field
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
- Strong analytical and problem-solving skills
**What We Offer:**
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
**Equal Employment Opportunity:**
Performancereview is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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