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Customer Experience Coordinator

2 months ago

Fort Worth, Texas, United States Fort Worth Hispanic Chamber of Commerce Full time

**Job Summary**

The Fort Worth Hispanic Chamber of Commerce is seeking a skilled Bartender to join our team. As a Bartender, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

**Key Responsibilities**

  • Prepare and serve drinks to guests in a fast-paced environment
  • Maintain a clean and organized bar area, adhering to health and safety standards
  • Accurately mix standard cocktail recipes and maintain pour levels
  • Conduct accurate inventory during each shift, including liquor counts
  • Complete daily paperwork to support inventory and ordering procedures
  • Ensure proper documentation is being completed for each shift, including temperature logs, inventory sheets, void sheets, spoilage tracking, and bottle for bottle
  • Understand and ensure proper execution of responsible alcohol service
  • Understand and maintain proper sanitation and food safety
  • Be visible and ready to assist guests as needed
  • Help maintain and ensure excellent customer service
  • Have full knowledge of food and beverage menu items and accompaniments
  • Be comfortable with the arena and know how to navigate personally, as well as, assist guests
  • Help maintain and ensure excellent customer service

**Requirements**

  • Must be a minimum 21 years of age
  • 1-2 years experience in a bartending role working in a fast-paced hospitality environment preferred
  • Proficient in Microsoft applications (Word, Excel, PowerPoint, and Outlook)
  • Strong attention to detail
  • Must possess excellent interpersonal skills and diplomacy
  • Strong communication skills
  • Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
  • Ability to lift, push, and pull up to 50lbs
  • Flexible schedule nights, weekends, and holidays
  • Must be able to work in an environment with fluctuating temperatures