Verizon Client Solutions Associate
1 week ago
About Us:
At HRO Inc, we are proud to collaborate with one of the leading names in telecommunications, Verizon. Our goal is to assist in the deployment and marketing of their cutting-edge 5G technology and services. We aim to revolutionize connectivity and enhance customer experiences across the board.
Position Overview:
We are currently seeking a motivated and results-driven individual to join our Verizon Client team as a Junior Client Relationship Manager. This role presents a unique opportunity to advance your career while delivering exceptional solutions to our community.
Key Responsibilities:
- Educate customers on the advantages of 5G technology compared to competitors, promoting our comprehensive range of services to expand Verizon's client base.
- Ensure a superior customer experience during all sales interactions.
- Achieve or surpass individual and team sales targets.
- Engage in ongoing sales and management training to refine your skills and develop leadership capabilities.
- Assist customers in maximizing their enjoyment and understanding of new products and services.
- Collaborate with team members and other departments to set objectives, manage documentation, and keep customer information updated.
- Stay informed about the latest developments in the telecommunications industry by participating in team meetings and training sessions.
Qualifications:
- 1-2 years of experience in customer support, client services, sales, or telecommunications is preferred.
- Ability to communicate professionally and thoughtfully with both the Verizon Customer Service team and our clients.
- Strong persuasive communication skills and active listening abilities, with a competitive and goal-oriented mindset.
- Quick-thinking, customer-focused, and able to thrive under pressure.
- Proficient in prioritizing tasks and making independent decisions.
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