Verizon Client Solutions Associate

1 week ago


Redondo Beach, California, United States HRO Inc Full time

About Us:
At HRO Inc, we are proud to collaborate with one of the leading names in telecommunications, Verizon. Our goal is to assist in the deployment and marketing of their cutting-edge 5G technology and services. We aim to revolutionize connectivity and enhance customer experiences across the board.

Position Overview:
We are currently seeking a motivated and results-driven individual to join our Verizon Client team as a Junior Client Relationship Manager. This role presents a unique opportunity to advance your career while delivering exceptional solutions to our community.

Key Responsibilities:

  • Educate customers on the advantages of 5G technology compared to competitors, promoting our comprehensive range of services to expand Verizon's client base.
  • Ensure a superior customer experience during all sales interactions.
  • Achieve or surpass individual and team sales targets.
  • Engage in ongoing sales and management training to refine your skills and develop leadership capabilities.
  • Assist customers in maximizing their enjoyment and understanding of new products and services.
  • Collaborate with team members and other departments to set objectives, manage documentation, and keep customer information updated.
  • Stay informed about the latest developments in the telecommunications industry by participating in team meetings and training sessions.

Qualifications:

  • 1-2 years of experience in customer support, client services, sales, or telecommunications is preferred.
  • Ability to communicate professionally and thoughtfully with both the Verizon Customer Service team and our clients.
  • Strong persuasive communication skills and active listening abilities, with a competitive and goal-oriented mindset.
  • Quick-thinking, customer-focused, and able to thrive under pressure.
  • Proficient in prioritizing tasks and making independent decisions.


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