Verizon Client Services Associate
2 weeks ago
Join Our Team as a Junior Account Manager for Verizon Solutions
At HRO Inc, we are proud to partner with one of the leading names in telecommunications, Verizon. Our goal is to assist in the expansion and promotion of their cutting-edge 5G technology and services. We are dedicated to revolutionizing customer connectivity and enhancing user experiences. Your role will be crucial in helping us achieve our mission of delivering the fastest and most efficient service, regardless of the number of devices in use.
Position Overview:
We are currently seeking a motivated and results-driven individual to join our Verizon Client team as a Junior Account Manager. This position offers a unique opportunity for personal and professional growth while providing innovative solutions to our clients.
Key Responsibilities:
- Educate customers on the advantages of 5G technology compared to competitors, promoting our extensive range of services to expand Verizon's local client base.
- Ensure a superior customer experience during all sales interactions.
- Achieve or surpass individual and team sales targets.
- Engage in ongoing sales and management training to refine your skills and develop leadership capabilities.
- Assist customers in maximizing their new products and services for optimal enjoyment.
- Collaborate with team members and other departments to set objectives, manage documentation, and update customer information.
- Stay informed about the latest developments in the telecommunications industry by participating in team meetings and training sessions.
Qualifications:
- 1-2 years of experience in customer support, client services, sales, or telecommunications is preferred.
- Ability to communicate professionally and thoughtfully with both customers and the Verizon Customer Service Representative team.
- Strong persuasive communication skills coupled with active listening abilities and a competitive, goal-oriented mindset.
- Quick-thinking, customer-focused, and able to perform well under pressure.
- Proficient in prioritizing tasks and making independent decisions.
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