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Manager of Business Controls

2 months ago

Jacksonville, Florida, United States Bank of America Full time
Job Overview:

At Bank of America, our mission is to enhance financial well-being through meaningful connections. We prioritize Responsible Growth, ensuring we deliver value to our clients, employees, communities, and shareholders. A vital aspect of this growth is fostering a workplace that is diverse and inclusive. We are committed to hiring individuals from various backgrounds and experiences, investing in our employees and their families with competitive benefits that support their overall well-being. Our approach to flexibility is multifaceted, tailored to the diverse roles within our organization. A career with Bank of America offers numerous opportunities for learning, growth, and impactful contributions.

Position Summary:

This role is crucial for managing and implementing Compliance and Risk protocols within a Line of Business (LOB) or Enterprise Control Function (ECF). Key duties involve providing analytical and administrative support for LOB or ECF-specific processes and tools, ensuring compliance with enterprise-wide standards. Responsibilities include overseeing the design and effectiveness of the risk and control framework, conducting quality assurance, and analyzing data to identify areas for control enhancements and remediation. It is essential to ensure that Enterprise requirements are executed with awareness and attestation from Senior Leadership.

Key Responsibilities:
  • Lead strategic initiatives within the Controls & Governance team that have cross-functional implications.
  • Manage projects covering a wide scope, including Consumer Lending and Credit, ensuring compliance with Enterprise standards.
  • Act as the primary liaison for senior management regarding critical change initiatives, collaborating with the Issues Management, Exam/Audit, and Project Management teams.
  • Facilitate effective communication and adherence to company and regulatory policies within managed areas.
  • Support the execution of internal control discipline and operational excellence for the Lending Shared Services team.
Required Qualifications:

• Proven ability to influence across various organizational levels, including Senior Executives and key partners in Legal, Risk, and Compliance.

• Strong problem analysis and solution design skills.

• Capability to thrive in a fast-paced and complex environment.

• Ability to remain composed under pressure and adapt to unforeseen circumstances.

• Demonstrated strategic thinking with tactical execution capabilities.

• High attention to detail and exceptional organizational skills, with the ability to manage multiple priorities and meet deadlines.

• Excellent written and verbal communication skills.

• Executive presence with the ability to convey information succinctly to leadership and stakeholders.

• Strong relationship-building skills across various business units.

• Commitment to fostering a robust risk culture.

Desired Qualifications:

• Over 5 years of experience in Business Control functions, Risk Management, or Project Management.

• Familiarity with CSBB FLU (Home Loan, CVL, Consumer Card, or Small Business).

• Proficiency in Reporting, Excel, and/or Tableau Development.

• Experience with Enterprise Change Management and Technology.

• Knowledge of regulations and company policies, along with experience in Audit, Exam, or Issue Management.

Additional Skills:
  • Controls Management
  • Oral Communication
  • Risk Management
  • Stakeholder Management
  • Strategic Planning and Development
  • Continuous Improvement
  • Engagement Driving
  • Influencing Skills
  • Strategic Thinking
  • Talent Development
  • Data and Trend Analysis
  • Decision Making
  • Monitoring, Surveillance, and Testing
  • Problem Solving
  • Quality Assurance
Shift:
1st shift (United States of America)

Hours Per Week:
40