Business Control Specialist

2 hours ago


Jacksonville, Florida, United States Bank of America Full time
Job Title: Sr Business Control Specialist

At Bank of America, we are committed to delivering exceptional results through our commitment to responsible growth. As a Sr Business Control Specialist, you will play a critical role in driving and executing internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF).

Key Responsibilities:
  • Provide analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards.
  • Monitor and test controls by evaluating data to identify issues and control improvements for remediation.
  • Implement optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
  • Conduct and coordinate quality inspection reviews to enhance employee performance and control effectiveness.
  • Perform QA activities including executing on controls, managing cases, and reporting results.
  • Execute initiatives by identifying areas of potential testing automation, procedural updates, thematic trends, test script updates, and coaching opportunities to enhance QA program success.
  • Support the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection reviews and evaluates data and information relevant to inspection metrics to support governance activities for dashboard reporting.
Requirements:
  • 2+ years of experience or exposure to Business Control routines.
  • Strong communication skills with ability to develop and convey a point of view.
  • Able to work well with various stakeholder groups, engaging them appropriately.
  • Ability to influence organizational leaders, business partners, and key executives and drive decisions across multiple lines of business.
  • Excellent analytical and problem-solving skills.
  • Knowledge of risk management/risk framework; ability to identify, escalate, and debate risk.
  • Able to influence and promote ideas and solutions.
  • Good sense of judgment, knows when to escalate and how to manage expectations.
  • Able to work in an agile manner and thrives in a fast-paced varied role.
  • Able to prioritize and work to tight deadlines.
  • Excellent project management and interpersonal skills; strong attention to detail, accuracy and understanding prioritization within an environment where majority of issues are a priority.
  • Proficient in Excel, reporting and analysis.
  • Leadership without authority.
  • Intellectual Curiosity, self-directed learner.
Desired Qualifications:
  • Knowledge and/or familiarity with Internal and External Loss Standard a plus.
  • Business Controls experience.
  • Proficient in Power Point and Excel.
Skills:
  • Controls Management.
  • Issue Management.
  • Monitoring, Surveillance, and Testing.
  • Quality Assurance.
  • Risk Management.
  • Analytical Thinking.
  • Attention to Detail.
  • Critical Thinking.
  • Problem Solving.
  • Written Communications.
  • Decision Making.
  • Innovative Thinking.
  • Prioritization.
  • Recording/Organizing Information.
  • Research.

This role requires a strong understanding of risk management and internal control principles, as well as excellent analytical and problem-solving skills. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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