Retail Customer Service Representative

5 days ago


Lincoln, Nebraska, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized solutions.
  • Drive sales growth by promoting products, services, and solutions to customers.
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Participate in ongoing training and development to stay up-to-date on products, services, and company initiatives.
Requirements
  • High school diploma or equivalent required.
  • Previous customer service or sales experience preferred.
  • Ability to work in a fast-paced retail environment, with a focus on customer satisfaction.
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to lift up to 50 pounds, with or without reasonable accommodation.
What We Offer

As a Retail Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work with a dynamic and customer-focused team, with a wide range of products and services to promote. We offer a competitive salary, comprehensive benefits package, and ongoing training and development opportunities to help you grow your career.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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