Learning and Development Program Manager
3 days ago
Sage Hospitality Group is seeking a highly skilled Learning and Development Program Manager to join our team in Denver. As a key member of our organization, you will play a vital role in supporting learning initiatives that enable Sage and its associates to continuously evolve and develop.
Key Responsibilities- Administer and support the organization's Learning Management System (LMS), including system administration, configuration, user support, content management, and reporting and analytics.
- Coordinate logistical aspects of cultural immersion/onboarding programs for key leaders, including scheduling, managing presenters, and ensuring a quality program is delivered.
- Drive Sage's value of continuous personal and professional development by supporting execution of company-wide development programs, including an emerging leader program and scholarship program.
- Serve as a support role for learning and development initiatives, including performing administrative tasks, preparing materials, and assisting presenters.
- Monitor learning events and content to ensure relevance and accuracy, update as needed.
- Collaborate with subject matter experts and external vendors to assist in the delivery of training/learning solutions.
- Track participation and completion for L&D programs and processes.
- Coordinate and communicate with stakeholders and champions of Learning & Development events and initiatives.
- Design job aids and training resources to support L&D processes.
- Gather and report on feedback related to L&D initiatives, provide initial data analysis, and maintain and update dashboards.
- Create, track, and distribute L&D reports, dashboards, and metrics.
- Assist the Director of L&D and Sr. Director of Organizational Development with relevant initiatives like Talent Management, Engagement, and DEIB efforts.
- 4-year degree from an accredited university in Human Resources, Education, Communication, Hotel and Restaurant Management, Business Administration, Psychology, or related major.
- 3-5 years proven experience in the Learning & Development and training field, managing L&D programs, facilitating learning opportunities, managing stakeholders, tracking progress, and ensuring success.
- At least one year experience working with learning management systems preferred.
- Familiarity with systems platforms, technical skills, and current knowledge of effective learning and development methods, technology, and trends.
- Ability to influence various stakeholders and champions, demonstrated ability to build strong working relationships.
- Ability to plan work over a span of months to ensure annual activities and projects remain on track, organize workload to progress on multiple workstreams.
- Excellent communication skills, both written and verbal, with the ability to create engaging and visual presentations of insights and adapt style to audience.
- Strong problem-solving and analytical skills, interested in process improvement.
- Demonstrated ability in taking initiative and interest in self-development.
- Proficient in MS Office and familiarity with working in project management software.
- Detail-oriented with a strong commitment to follow-through and accuracy.
- Unlimited paid time off.
- Eligible for bonus.
- Medical, dental, and vision insurance.
- Health savings and flexible spending accounts.
- Basic Life and AD&D insurance.
- Company-paid short-term disability.
- Paid FMLA leave for up to a period of 12 weeks.
- Eligible to participate in the Company's 401(k) program with employer matching.
- Employee assistance program.
- Tuition Reimbursement.
- Great discounts on Hotels, Restaurants, and much more.
- Eligible to participate in the Employee Referral Bonus Program, up to $1,000 per referral.
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