Service Desk Support Specialist

5 days ago


Oak Park, Illinois, United States TEKsystems Full time
Job Opportunity

TEKsystems' client is seeking skilled service desk technicians for various roles in the Oak Ridge, TN area. To be eligible, candidates must be authorized to work for any employer in the US and have the ability to work on a W2 basis. Some positions require flexibility in scheduling.

Key Responsibilities:

  • Resolve basic computer, Microsoft, email, iPhone, AD, and VPN issues
  • Utilize Excel and Outlook skills
  • Experience with ticketing systems is required
  • Provide exceptional customer service and escalate situations as needed

Requirements:

  • Basic troubleshooting skills
  • Strong understanding of Excel and Outlook
  • Experience with ticketing systems
  • Excellent customer service skills


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