Head of B2B Systems

2 weeks ago

Bethpage, New York, United States Cheddar Inc Full time

Company Overview
Cheddar Inc. is a pioneering organization in the communications, media, and technology sectors. We are dedicated to connecting individuals with what matters most to them, whether it's engaging with friends, impactful advertising, or enjoying their favorite shows.

Position Summary
The Head of B2B Systems will provide comprehensive vision, direction, and organizational leadership to the B2B development and architecture teams at Cheddar Inc. This role is pivotal in steering strategic initiatives and projects focused on B2B services, ensuring that complex programs are executed efficiently, within budget, and deliver significant value to the organization.

Key Responsibilities

  • Deliver overarching vision and strategic direction to the B2B development and architecture teams.
  • Investigate and evaluate innovative CRM, commerce, billing, and OSS technologies that enhance the efficiency of teams serving SMB and Enterprise clients.
  • Inventively apply new technologies for SMB and Enterprise clients to enhance the deployment of existing and new products and services, improving operational effectiveness.
  • Lead strategic initiatives/projects related to all B2B services, ensuring timely and budget-compliant implementation.
  • Play a strategic role in defining and guiding Information Technology Applications and Systems that support the ongoing objectives and growth of the B2B sector.
  • Collaborate with all levels of the B2B business units to identify gaps in systems and processes that could benefit from new technology applications.
  • Assess business unit requirements and advocate for the advantages of advanced technology solutions.
  • Provide leadership in the development and integration of IT systems, adhering to formal project management and software development methodologies.
  • Ensure successful product delivery while managing expectations and resources.
  • Engage actively in strategic planning and budgeting activities.
  • Oversee recruitment, hiring, and professional development of staff.

Qualifications
A Bachelor's degree in Computer Science, Information Technology, or a related field is required. Equivalent work experience may be considered in lieu of a degree.
A minimum of ten years of relevant experience in Information Technology with a focus on B2B operations is essential.
Experience with B2B telecommunications platforms and supporting technologies such as Salesforce, Netcracker, API Gateways, and OSS platforms is preferred.
A minimum of five years in a management role is required.
Proven experience in business partnership and vendor management is necessary.
An architectural background is highly desirable.
Strong strategic planning and cost management skills are essential.
Exceptional communication abilities to engage stakeholders and translate business needs into technical requirements are crucial.

Cheddar Inc. is an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified individuals from diverse backgrounds.

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