Client Support Specialist

2 weeks ago


Reston, Virginia, United States NVR Full time
Job Type: Full-time

Salary: Starting at $50,000 per annum

Core Working Hours: Monday to Friday, 8 AM - 5 PM EST

As a Customer Service Representative, you will thrive in a collaborative environment that fosters teamwork among enthusiastic individuals and innovative thinkers. You will undergo comprehensive training designed to equip you with the skills necessary to deliver exceptional customer service. This dynamic setting provides a promising career trajectory within a welcoming atmosphere.

This position requires onsite presence 5 days a week in our Reston, VA office.

Key Responsibilities
  • Handle incoming calls to assist homeowners with various warranty inquiries
  • Assess each customer's unique requirements and identify the most effective solutions
  • Clearly communicate subsequent steps and manage customer expectations
  • Accurately document each interaction
  • Establish rapport and maintain relationships over the phone
Candidate Qualifications
  • 1-3 years of experience in customer service
  • Strong typing abilities
  • Proven capability to engage with customers
  • Experience in a call center environment is advantageous
About NVR and Our Workplace Culture

NVR has been dedicated to helping families realize their dreams since 1948. As one of the top five homebuilders in the United States, we prioritize quality and customer satisfaction, taking pride in the over 500,000 homes we have built and sold nationwide. The homebuilding sector is both tangible and fulfilling, and not every role at NVR necessitates a hard hat. Our operations extend beyond selling and constructing homes; we also manage teams, acquire land, manufacture materials, provide mortgage services, and support NVR's extensive business operations.

At NVR, your ambition to succeed is matched by our commitment to your professional growth. We provide the resources and industry insights necessary for your development. Our management team is experienced and skilled, with nearly 80% of them having been promoted from within, ensuring you have mentors who can share their expertise, offer career advice, and support your journey.

NVR also offers industry-leading benefits that reflect our strong commitment to our employees, including:
  • Competitive Compensation
  • Home Purchase Discounts
  • Mortgage and Settlement Services Discounts
  • Comprehensive Health, Life, and Disability Insurance
  • 401(k) (Eligible for full-time employees to contribute immediately)
  • Employee Stock Ownership Program
  • Paid Vacation and Holidays
In addition to traditional benefits, we provide all employees with stock ownership through a profit-sharing trust as part of our retirement savings plan. NVR has achieved the highest Earnings Per Share growth rate in the homebuilding industry over the past decade, meaning as we prosper, so do you.

We are an Equal Opportunity Employer. Drug testing and credit checks are required. Applicants must be legally authorized to work in the United States, as NVR does not offer visa sponsorship.

  • Reston, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Medical Assistant to join our team at Specialist Office. The ideal candidate will have a strong background in medical procedures, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesRoom patients, take vital signs, and perform phlebotomy...


  • Reston, Virginia, United States nvrcareers Full time

    Position OverviewClient Support Specialist Job Category: Customer SupportNVR has been a leader in the homebuilding sector since 1948, assisting families in creating their dream homes. As one of the top five homebuilders in the United States, we are dedicated to excellence and our clients, taking pride in the over 490,000 homes we have constructed nationwide....

  • Surgical Specialist

    2 days ago


    Reston, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled Surgical Specialist to join our team at Specialist Office. As a key member of our medical staff, you will be responsible for providing exceptional support to our surgical team.Key ResponsibilitiesPassing of instruments and sterile supplies to physicians and maintaining accurate counts.Assisting the surgical team in...


  • Reston, Virginia, United States latitude Full time

    Position Overview:We are looking for a personable and experienced Client Relations Specialist to become a vital part of our organization. The successful candidate will possess a background in the financial services sector and a strong commitment to providing exceptional client support. The Client Relations Specialist will play a key role in assisting clients...


  • Reston, Virginia, United States E-volve Technology Systems, Inc. Full time

    Job OverviewPosition: Customer Support AnalystLocation: Reston, VASecurity Clearance: TS/SCI CI PolyOn-Site Requirement: YesAbout the Role:At E-volve Technology Systems, Inc., we are seeking a dedicated Customer Support Analyst to enhance our operational capabilities. This role involves delivering expert support and analysis within a federal help desk...


  • Reston, Virginia, United States E-volve Technology Systems, Inc. Full time

    Job OverviewPosition: Customer Support AnalystLocation: Reston, VASecurity Clearance: TS/SCI CI PolyOn-Site Requirement: YesPosition Summary:We are seeking a dedicated Customer Support Analyst at E-volve Technology Systems, Inc. This role involves delivering exceptional support, analytical expertise, and strategic guidance within a federal help desk...

  • Travel Nurse RN

    1 week ago


    Reston, Virginia, United States HealthEcareers - Client Full time

    Job Title: Travel Nurse RN - Infusion SpecialistHealthEcareers - Client is seeking a skilled Travel Nurse RN - Infusion Specialist to join their team in Fairfax, Virginia.About the JobThis is a travel nursing opportunity for a Medical/Surgical Nurse to work in a hospital setting in Fairfax, VA. The ideal candidate will have experience in infusion nursing and...

  • IT Support Specialist

    2 weeks ago


    Reston, Virginia, United States Ojasys LLC Full time

    Job OverviewPosition: IT Support SpecialistEmployment Type: Future Project - 5-Year ContractLocation: Fairfax, Virginia, USA (Onsite/Remote/Hybrid options available)Client: State Government of VirginiaWe are in search of a proficient and committed IT Support Specialist for an upcoming initiative with the State Government of Virginia, located in Fairfax, VA....


  • Reston, Virginia, United States General Dynamics Information Technology Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team at General Dynamics Information Technology. As a key member of our team, you will be responsible for providing top-notch technical support to our clients, ensuring their systems are running smoothly and efficiently.Key Responsibilities:Provide technical support for Windows and...


  • Reston, Virginia, United States CME Talent Solutions Full time

    Executive Support SpecialistAbout the RoleThis is a dynamic opportunity to join CME Talent Solutions as an Executive Support Specialist. As a key member of our team, you will provide high-level administrative support to our executive team, ensuring seamless day-to-day operations.Key Responsibilities:Calendar Management: Manage executive team calendars with...


  • Reston, Virginia, United States Remote Core Solutions Full time

    Job OverviewRemote Core Solutions specializes in providing outsourcing services tailored to meet the needs of various client organizations, from small enterprises to large corporations. We are dedicated to connecting candidates with positions where they can excel and contribute meaningfully.Position Summary:We are currently seeking a Vocational Support...


  • Reston, Virginia, United States Govcio LLC Full time

    Overview: GovCIO is actively seeking an IT Support Specialist to deliver on-site assistance for our federal clientele. Occasional travel may be necessary for site coverage.Key Responsibilities:The individual will provide comprehensive support for all on-site IT operations. This includes collaborating with support teams, help desks, customers, and other...


  • Reston, Virginia, United States Specialist Office Full time

    Job SummarySpecialist Office is seeking a highly skilled Medical Scribe to join our team. As a Medical Scribe, you will play a critical role in supporting our physicians by documenting patient notes, processing referrals, and assisting with patient communication.Key ResponsibilitiesShadow physicians and accurately document patient notes in a timely...


  • Reston, Virginia, United States Specialist Office Full time

    Job SummarySpecialist Office is seeking a highly skilled Medical Scribe to join our team. As a Medical Scribe, you will play a critical role in supporting our physicians by documenting patient notes, processing referrals, and assisting with patient communication.Key ResponsibilitiesShadow physicians and accurately document patient notes in a timely...


  • Reston, Virginia, United States Remote Core Solutions Full time

    Position OverviewRemote Core Solutions is dedicated to providing comprehensive outsourcing solutions tailored to the needs of various client companies, from small enterprises to large organizations. We take pride in our ability to connect candidates with opportunities where they can excel and contribute meaningfully.Role Summary:We are currently seeking a...


  • Reston, Virginia, United States Specialist Office Full time

    Job SummarySpecialist Office is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk OperationsManage patient flow and ensure a smooth check-in and check-out...


  • Reston, Virginia, United States Remote Core Solutions Full time

    Job OverviewRemote Core Solutions specializes in providing comprehensive outsourcing services. We collaborate with a diverse range of client organizations, from small enterprises to large corporations, ensuring that we connect candidates with positions where they can excel and contribute meaningfully.Position Summary:We are currently looking for a Vocational...


  • Reston, Virginia, United States Cyrus Construction Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Cyrus Construction. As an Administrative Support Specialist, you will provide administrative support to our company, handling various tasks and responsibilities to ensure the smooth operation of our office.Key Responsibilities:Provide...


  • Reston, Virginia, United States Specialist Office Full time

    Job SummarySpecialist Office is seeking a highly skilled and experienced Medical Receptionist to join our team. As a Medical Receptionist, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesFront Desk OperationsManage patient flow and ensure a smooth check-in and check-out...


  • Reston, Virginia, United States NexThreat Full time

    Position: IT Systems Support Specialist Location: Work may be conducted in various environments, including military commands and contractor sites, with an expectation of 20% travel Job Category: Information Technology Time Type: Monday to Friday, excluding Federal holidays or when government facilities are not operational. Potential for Remote Work: Yes...